Sr. Technical Program Manager, WW Tech Partners Solutions Architecture

AmazonJersey City, NJ
$148,700 - $221,300Onsite

About The Position

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. The WW Tech Partners Solutions Architecture team drives strategic engagement between AWS and Independent Software Vendor (ISV) partners. We define how ISVs build on, integrate with, and go to market alongside AWS services — shaping the partner technology story and coordinating build-market-sell motions across distributed global teams. We are hiring a Senior Technical Program Manager to own high-visibility programs at the intersection of AWS service strategy and ISV partner engagement. In this role, you will manage programs that determine how strategic partners are aligned to AWS priorities, coordinate cross-functional execution across partner organizations, specialist teams, and service teams, and drive the mechanisms that enable partners to move quickly alongside AWS. You will manage complex program lifecycles with multiple concurrent workstreams, strict timing constructs, and multi-level approval chains. You will drive process improvement and automation — identifying manual bottlenecks and working with engineering teams to build scalable, repeatable workflows.

Requirements

  • Proven experience in technical program management, preferably in a cloud computing or software development environment.
  • Strong communication and stakeholder management skills, with the ability to align cross-functional teams.
  • 5+ years of technical product or program management experience
  • 7+ years of working directly with engineering teams experience
  • 3+ years of software development experience
  • 5+ years of technical program management working directly with software engineering teams experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

  • Lead the effective and efficient delivery of large, complex technical programs and the associated projects.
  • Drive effective cross-functional teamwork, communication, collaboration, and commitments across multiple disparate groups with competing priorities.
  • Manage overall initiative and program lifecycles, including timelines, dependencies, risks, and stakeholder communication, to ensure successful execution.
  • Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints.
  • Identify, assess, track and mitigate issues, and risks at multiple levels.
  • Create, maintain, and disseminate program information to stakeholders.
  • Coordinate with Solutions Architects and other stakeholders to identify gaps, prioritize enhancements for the team initiatives and programs.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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