Sr. Technical Program Manager - Ordering, Ordering

Amazon • Seattle, WA

7d • $148,700 - $201,200 • Onsite

About The Position

The Ordering team at Amazon is at the core of our customer experience, ensuring a seamless and efficient ordering process for millions of customers worldwide. As a Sr. Technical Program Manager, you will play a crucial role in driving the successful execution of projects and initiatives that enhance our customers' ordering journey, streamline operational efficiencies, and foster adoption of cutting-edge technologies in the ordering domain. In this role, you will collaborate with cross-functional teams across Amazon, including customers, product management, partners, and the Ordering team itself. Your responsibilities will involve identifying and prioritizing critical programs, implementing robust mechanisms for successful delivery, and driving customer-centric solutions that simplify and elevate the ordering experience. The ideal candidate will embody Amazon's leadership principles, such as Think Big, Invent and Simplify, Deliver Results, and Are Right, A Lot. You will have a passion for innovation, a keen eye for operational excellence, and a relentless drive to exceed customer expectations. Join us in shaping the future of Amazon's Ordering Experience and leave a lasting impact on the way our customers shop and purchase products.

Requirements

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Dive deep into technical systems, developing a comprehensive understanding and staying connected to the details.
• Collaborate closely with cross-functional teams, including engineering and product management, to define project goals, requirements, and deliverables.
• Define strategies and build and execute roadmaps for the programs you own.
• Track and communicate program progress, risks, and mitigation strategies to stakeholders.
• Serve as the primary point of contact for worldwide stakeholders of the programs you run.
• Work with internal teams to deliver defined requirements, driving automation and operational efficiencies.
• As a Senior TPM on the Ordering team, you will play a pivotal role in shaping the future of Amazon's ordering experience. Your expertise in program management, technical acumen, and ability to drive cross-functional collaboration will be instrumental in delivering innovative solutions that delight our customers and drive operational excellence.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed