Sr. Technical Program Manager, NPI & hardware system bring-up, Server Development

Amazon • Cupertino, CA

1d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) Hardware Engineering team creates compute and storage
server designs for Amazon’s web services. Our engineers work with leading edge
technologies, solve challenging problems, influence the industry’s roadmaps, and
develop new and unique solutions that are ahead of the pack. We work in an
environment that fosters innovation and creativity. We encourage and invest in
new directions and new ideas that will serve our customers better. We sometimes
fail, but we learn from such failures and we improve. It is because of the team
and our constant focus on the customers, that we are able to develop creative
and new designs that set the standards on performance, quality, cost, and
operational excellence.

What you will do: As a member of the Server Hardware Engineering team you will
own and lead the design and development of server products utilizing a wide
range of design and manufacturing partners.

You will work closely with our customers to understand their technical needs and
business goals, leveraging your experience with server design and the knowledge
of various teams to architect the solutions that we will deploy at scale.

To deliver your products you will work with an interdisciplinary team of
component, firmware, test, qualification, and integration engineers, and lead
our design and manufacturing partners to bring these servers to the data center.
After launch you will oversee the fleet of servers you develop, monitoring their
quality and how they are meeting the customer requirements.

This is a fast-paced, intellectually challenging position, and you’ll work with
thought leaders in multiple technology areas. You’ll have high standards for
yourself and everyone you work with, and you’ll be constantly looking for ways
to improve your products' performance, quality, and cost. We’re changing an
industry, and we want individuals who are ready for this challenge and want to
reach beyond what is possible today.

Why you will love it: You will work directly with a talented team of engineers
and product owners across the company to create next-generation hardware. You
will have a direct impact on your customer's success, drive the development of
the Cloud, and have a meaningful impact on Amazon's success. You will be part of
a growing, fast paced, and fun team.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.

Amazon Web Services (AWS) values diverse experiences. Even if you do not meet
all of the preferred qualifications and skills listed in the job description, we
encourage candidates to apply. If your career is just starting, hasn’t followed
a traditional path, or includes alternative experiences, don’t let it stop you
from applying.

We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences.

We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.

Requirements

• 7+ years of technical product or program management experience
• 7+ years of analytical, quantitative, communication, and presentations experience
• Experience building and evaluating system-level technical design
• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Experience managing complex hardware systems and programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience owning and driving complex server system NPIs such as compute, gpu (AI/ML), or storage servers
• Extensive experience managing complex hardware systems and programs, building processes, complicated schedules with many dependencies, identifying risks, trade-offs, designing 2-way doors

Responsibilities

• You manage large, complex New Product Introduction (NPI) programs, delivering critical solutions, significant improvements, new mechanisms, or deprecating systems that are no longer needed.
• You successfully manage all stages (from concept to launch).
• You understand the architecture of the hardware systems you own. You influence team technical priorities and business strategy through data-driven contributions.
• You communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VPs. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus). You partner successfully with customers, stakeholders, and engineering teams.
• Your program management practices set a great example to others. You routinely and efficiently deliver the right things. You define clear goals and objectives. You drive crisp decisions in your program area about what projects move forward and in what priority order. You proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks.
• You are a simplifier. You judiciously add, refine, and remove procedures. By applying project management best practices, you increase the productivity and effectiveness of the teams you work with.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed