Sr. Technical Program Manager, Last Mile Planning
About The Position
Come, join a fun-loving, diverse, and creative team at Amazon, involved in building innovative new technologies for delivering billions of customer packages at the customer doorstep! The Last Mile Technical team owns the technical solutions that helps deliver billions of packages world wide. We are instrumental in impacting customer satisfaction directly, by devising innovative ways to deliver packages quickly and cost-effectively to the customers, and at scale using Optimization, Artificial Intelligence (AI), and Machine Learning solutions. Our team is seeking a Technical Program Manager to manage large, complex programs with multi-year projects. In this role, you will be responsible for managing cross-cutting programs across the Last Mile org and our partners, delivering large scale solutions that span multiple businesses, technology, and operational teams. These projects will include initiatives, such as, rolling out new technology to new geographies as we expand, creating technical solutions to support new businesses and strategic Amazon initiatives, and building great technology platforms that can scale to Amazon’s size and global market places.
Requirements
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- A strong program management background
- Demonstrated experience leading medium to large projects across multiple teams
- A well-rounded technical background in current e-commerce and supply chain technologies
- Ability to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or priorities
- Ability to develop and drive high-level strategic initiatives
- Ability to roll up your sleeves, dig in and get the job done
- Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership
Nice To Haves
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Responsibilities
- Manage large, complex programs with multi-year projects.
- Manage cross-cutting programs across the Last Mile org and our partners.
- Deliver large scale solutions that span multiple businesses, technology, and operational teams.
- Roll out new technology to new geographies as we expand.
- Create technical solutions to support new businesses and strategic Amazon initiatives.
- Build great technology platforms that can scale to Amazon’s size and global market places.
- Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.
- Take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
