Sr Technical Infrastructure Program Manager , Data Center Infrastructure Engineering (DCIE)

Amazon•Nashville, TN

3d•Onsite

About The Position

The Technical Infrastructure Program Manager III (TIPM III) within Data Center Infrastructure Engineering (DCIE) manages the lifecycle of complex, cross-functional infrastructure programs across Amazon Fulfillment and Logistics operations worldwide. This role operates both tactically and strategically — owning end-to-end program execution while defining program mission, vision, and long-term roadmaps that influence business and technology selections within a VP organization. The TIPM III drives collaboration across engineering, operations, vendors, finance, and field teams to deliver scalable, reliable, and cost-effective infrastructure. This includes owning product performance metrics, infrastructure health dashboards, and executive reporting (MBRs, QBRs, OP narratives) to provide stakholders with visibility into program impact, risks, and investment justification. This role requires the ability to navigate ambiguity where deployment strategy may not yet be defined, negotiate resources and priorities across teams, and find paths forward in difficult situations — all while mentoring others and driving process improvement.

Requirements

Experience leading cross-functional projects and managing large, complicated programs
Experience in data centers, infrastructure service providers, or related technology companies
Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
6+ years of experience in technical infrastructure program management, technical project management, or equivalent

Nice To Haves

3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
Experience in data center engineering or operations
Project Management Professional (PMP) certification, or experience in project management
Experience building measures and metrics, and developing reporting solutions
Experience mentoring or developing other program managers

Responsibilities

Own lifecycle of complex, cross-functional infrastructure programs; define mission, vision, and success criteria
Drive strategy in ambiguous environments; negotiate resources and priorities across teams
Develop roadmaps balancing scope, risk, and short-term vs. long-term trade-offs
Own infrastructure KPIs (uptime, power efficiency, deployment cycle times, cost per deployment)
Build real-time dashboards; identify when deployment issues stem from technical design gaps
Own OP1/OP2 narratives, 6-pagers, MBRs, QBRs, and risk reports
Present program status and selections to leaders up to 3 tiers above role level
Identify and mitigate risks impacting execution; partner with DPM on escalations and deviation approvals
Work with infrastructure engineering teams to address audit failures
Streamline or eliminate excess process; create predictable paths and drive concurrent delivery improvements
Act as primary interface between engineering, operations, and senior leadership
Build consensus across discordant views; mentor and develop other TIPMs

Benefits

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
sign-on payments
restricted stock units (RSUs)
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
paid time off
parental leave