Sr. Technical Business Analyst - Digital Web Experience
About The Position
This role involves collaborating with Digital Product Owners and stakeholders to gather, analyze, and document business and technical requirements for customer-facing web initiatives. The position requires translating business needs into detailed user stories, acceptance criteria, process flows, and functional requirements. A key responsibility is managing the Azure DevOps (ADO) backlog to ensure alignment with business priorities and customer experience objectives. The role also includes leading business-side User Acceptance Testing (UAT), preparing milestone updates and sprint summaries, and coordinating with business users for testing, feedback, and change management. Additionally, the position requires facilitating Agile ceremonies as a Scrum Master, acting as a servant leader to remove blockers, monitoring sprint health, and championing Agile best practices.
Requirements
- 5–8+ years of experience as a Business Analyst, Technical Business Analyst, or Product-focused Business Analyst supporting customer-facing websites and digital experience platforms.
- Strong Adobe Experience Manager (AEM) experience, including content authoring, page management, templates, components, workflows, and publishing processes.
- Familiarity with UX best practices, SEO fundamentals, QA/testing processes, and digital analytics.
- Strong understanding of Agile/Scrum methodologies and experience supporting Agile delivery teams.
- Proficiency with Azure DevOps (ADO) or similar tools for backlog and sprint management.
- Demonstrated ability to write user stories, define acceptance criteria, and support UAT activities.
- Excellent communication, facilitation, and stakeholder management skills.
Nice To Haves
- Experience with additional Adobe Experience Cloud products such as Adobe Customer Journey Analytics, Adobe Launch, Adobe Target, or Adobe Analytics.
- Agile certification (CSM, PSM, or equivalent).
Responsibilities
- Collaborate with Digital Product Owner and stakeholders to gather, analyze, and document business and technical requirements for customer-facing web initiatives.
- Translate business needs into detailed user stories, acceptance criteria, process flows, and functional requirements.
- Manage and maintain the Azure DevOps (ADO) backlog, ensuring alignment with business priorities and customer experience objectives.
- Lead business-side User Acceptance Testing (UAT), including test planning, execution oversight, defect tracking, and stakeholder signoff.
- Prepare milestone updates and sprint summaries for business and technical stakeholders.
- Coordinate with business users for testing, feedback loops, and change management to ensure smooth rollout of features.
- Facilitate core Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Act as a servant leader to the team—identifying and removing blockers to maintain delivery momentum.
- Monitor sprint health, team velocity, and workflow; proactively identify areas for improvement.
- Champion Agile best practices and foster a high-performing, collaborative team environment.
- Support the Digital Product Owner in sprint goal definition and stakeholder alignment.
- Champion Agile best practices and promote a culture of accountability, transparency, and continuous delivery.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
