Sr Tax Manager

Crumbl•Provo, UT

3d•Onsite

About The Position

The Sr. Tax Manager owns Crumbl's day-to-day tax operations across the U.S. and Canada — hands-on responsibility for indirect tax compliance, substantive review of income tax filings prepared by external advisors, and ownership of the full compliance calendar. This role is Crumbl's internal technical resource on tax matters and supervises one Sr. Tax Accountant. Specialist structuring matters are resolved with external advisors and the SVP of Finance; identifying those matters early and framing the question well is an expectation of this role, not a shortcoming in it.

Requirements

Minimum 6–9 years of progressive tax experience, including meaningful time in an in-house corporate tax function
Hands-on ownership of multi-state sales and use tax compliance — direct execution and review, not oversight of a fully outsourced process
Working knowledge of Canadian indirect tax (GST/HST, QST, PST), or strong cross-border fundamentals and demonstrated ability to build it quickly
Experience reviewing externally prepared income tax returns with substantive technical scrutiny, plus multi-state apportionment and nexus analysis
Familiarity with pass-through entity taxation, including K-1s, tax allocations, and tax distribution mechanics
Proficiency with NetSuite or a comparable multi-entity ERP including tax configuration, and high proficiency in Excel
Sound judgment about the limits of your own expertise — reliably escalating specialist matters rather than improvising — and genuine interest in developing a junior team member

Nice To Haves

CPA and/or advanced tax degree (MST or LLM in Taxation)
Prior experience as the sole or primary in-house tax resource at a multi-state, multi-country middle-market company
Franchise, restaurant, retail, or consumer brand tax experience with multi-unit economics
Private equity–backed company experience, including sponsor reporting and tax distribution waterfalls
Exposure to permanent establishment analysis, cross-border structuring, or R&D tax credit processes
Experience supervising a junior tax professional and building tax processes and documentation from a limited starting point

Responsibilities

Multi-state sales and use tax compliance and Canadian GST/HST, QST, and PST filings, including NetSuite-to-portal reconciliation, GST recovery, and new registrations as the footprint expands
A documented taxability matrix covering franchise fees, royalties, technology fees, marketing fund contributions, merchandise, and training revenue
Review and sign-off on all indirect tax returns prepared by the Sr. Tax Accountant prior to filing
Sales tax configuration in NetSuite and exemption certificate management; monitoring monthly reporting for locations collecting incorrect rates and coordinating remediation through Franchise Partner Coaches
State and provincial registrations, notices, annual reports, and indirect tax audits end to end
Day-to-day execution with Crumbl's external tax provider — data requests, internal timelines, deliverable quality, and deadlines
Review of externally prepared federal, state, and Canadian returns and extensions, with substantive scrutiny of filing positions rather than tie-out alone
Review of the R&D credit study, Section 174 / 174A treatment, UNICAP calculations, and proposed method changes; escalating elections that carry cash impact
Quarterly estimates and review of the quarterly apportionment file, verifying income ties to the financial statements and testing sourcing methodology
Franchise tax and gross receipts filings including Delaware franchise tax, Texas margin tax, Washington B&O, and Ohio CAT
The quarterly tax distribution estimate per the operating agreement, for SVP of Finance and investor review, and confirmation that distributions are funded on schedule
K-1 timing with the external provider and tracking of partnership tax attributes including net operating losses and credits
The permanent establishment monitoring protocol for Mexico — employee travel, in-country activity, contract execution, inventory location — escalating any change in facts promptly rather than at period end
Monitoring of U.S. state and Canadian provincial nexus creation from system expansion, employee presence, marketplace facilitator rules, and economic thresholds, flagging registration requirements before obligations accrue
Coordination of transfer pricing documentation, cross-border withholding, Japan corporate income tax filings, and Crumbl International profitability with external advisors
Monthly tax accruals, reconciliation of tax-related balance sheet accounts, review of the externally prepared income tax provision, and support for tax-related audit requests
The tax compliance calendar, with a named owner and due date for every filing obligation, domestic and international
A written inventory of Crumbl's material tax positions and the rationale supporting each, documented contemporaneously rather than reconstructed after the fact
Partnership with FP&A, Accounting, Legal, and Operations to bring tax considerations into new initiatives, promotions, product launches, and entity changes before they go live
Supervision and technical mentorship of one Sr. Tax Accountant, executing a written development plan that expands their ownership of Canadian indirect filings, apportionment, sales tax risk review, and annual registrations
A documented quarterly technical review covering changes in law, filing positions, and open risks
Franchise-facing tax questions routed through Franchise Support