Sr Systems Analyst(Project Portfolio Management)

Pacific Life•Newport Beach, NC

21h•Hybrid

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr Systems Analyst(PPM) to join our Enterprise Financial Solutions team. This role will be 4 days onsite in either our Newport Beach, CA or Charlotte, NC office. Relocation Assistance may be provided.

Requirements

8+ years experience supporting the implementation of an enterprise Project and Portfolio Management platform (such as Planview, OnePlan or Clarity)
Demonstrated experience writing business requirements, documenting process flows, user stories, functional specifications, test scripts, and acceptance criteria.
Strong understanding of enterprise project lifecycle processes, including initiation, planning, execution, monitoring, closure, and benefits tracking.
Financial acumen, including experience managing and analyzing project financials.

Nice To Haves

Experience with reporting and visualization tools such as Power BI, Snowflake, or native PPM reporting capabilities.
Strong analytical, problem-solving, facilitation, and communication skills.
Ability to partner with stakeholders across functions and levels.

Responsibilities

Bridge business requirements and PPM solution design
Partner with portfolio, finance, technology, and business stakeholders to gather and analyze business requirements for enterprise PPM capabilities.
Develop and maintain functional specifications, process flows, user stories and acceptance criteria, data mapping and integration requirements.
Facilitate working sessions and workshops to define current-state processes, future-state design, pain points, gaps and business priorities.
Deliver reliable portfolio insights through effective dashboards, visualizations, and data validation
Support creation of dashboards and visualizations for portfolio health, resource capacity and utilization, project execution, financial performance and related metrics.
Perform data validation and reconciliations to ensure accuracy and consistency across systems.
Support effective platform implementation through collaborative governance, user validation, data quality, and issue resolution
Collaborate with system administrators, solution architects, implementation partners, and process owners to assist in defining platform operating models, governance processes, and data standards.
Coordinate with users to validate system functionality, workflow behavior, reporting solutions and data accuracy.
Support issue triage, defect tracking, root cause analysis, and resolution during testing and deployment phases.
Enable successful adoption through stakeholder engagement, user training, stabilization, and continuous improvement
Partner with change management to support communication, stakeholder engagement, and user adoption.
Collaborate with process owners to develop user documentation, quick reference guides, FAQs, and process training materials.
Support post-go-live stabilization, user feedback collection, enhancement prioritization, and continuous improvement activities.

Benefits

Relocation Assistance may be provided
Medical
Dental
Vision
Wellbeing Reimbursement Account
Generous paid time off options
Paid Time Off
Holiday Schedules
Financial Planning Time Off
Paid Parental Leave
Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation