Sr. Systems Administrator

. Crane Worldwide Logistics . • Houston, TX

9d • Onsite

About The Position

Manage team of Systems Administrators and Engineers responsible for maintaining, monitoring, patching, and remediating issues in the server infrastructure. Manage team (with lead) of database administrators responsible for maintaining, monitoring, patching, and remediating issues in our database environments. Manage relationships with 3rd party vendors including but not exclusive to DBA and Sys Admin managed services. Ensure strong incident response processes keeping all stakeholders informed as well as maintaining status pages for the organization via the Incident io product. Maintain and improve monitoring practices, looking for ways to become as close to proactive as possible. Maintain patching schedules for both OS and application related patch cycles. Optimize existing systems for performance and reliability. Develop and maintain SOPs for core functions. Lead and Support cross-functional technology projects such as upgrades, migrations, or implementations. Engage in and support DevOps practices for infrastructure and security management. Exhibit a Site Reliability Engineering mindset when engaging with or developing reliability and incident response practices. Manage projects and priorities via JIRA project management system in an Agile based format. Excellent customer service, communication, and documentation skills. Strong analytical skills with the ability to solve complex technical problems. Other duties as assigned.

Requirements

• 10+ years of experience administering server system infrastructures and technology
• 6+ years of experience in a senior or lead role
• Bachelor’s degree required
• Self-starter attitude with ability to troubleshoot and conduct own research on solutions.
• Ability to work in a team environment.
• Proven working experience systems operations.
• Ability to manage customer and other technological group relationships.
• High attention to detail, maintaining accuracy in all managed and implemented solutions.
• Shows good judgment during high pressure situations.
• Ability to step outside normal role to fix issues that may not directly be related to just technology.
• Organizational and project management skills.

Nice To Haves

• Project Management certification preferred
• Professional certification may be required in some cases

Responsibilities

• Manage team of Systems Administrators and Engineers responsible for maintaining, monitoring, patching, and remediating issues in the server infrastructure.
• Manage team (with lead) of database administrators responsible for maintaining, monitoring, patching, and remediating issues in our database environments.
• Manage relationships with 3rd party vendors including but not exclusive to DBA and Sys Admin managed services.
• Ensure strong incident response processes keeping all stakeholders informed as well as maintaining status pages for the organization via the Incident io product.
• Maintain and improve monitoring practices, looking for ways to become as close to proactive as possible.
• Maintain patching schedules for both OS and application related patch cycles.
• Optimize existing systems for performance and reliability.
• Develop and maintain SOPs for core functions.
• Lead and Support cross-functional technology projects such as upgrades, migrations, or implementations.
• Engage in and support DevOps practices for infrastructure and security management.
• Exhibit a Site Reliability Engineering mindset when engaging with or developing reliability and incident response practices.
• Manage projects and priorities via JIRA project management system in an Agile based format.
• Provide excellent customer service, communication, and documentation skills.
• Utilize strong analytical skills with the ability to solve complex technical problems.
• Perform other duties as assigned.

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Senior