Sr. System Administrator, Global Localization Services

Intuitive•Sunnyvale, CA

1d•$134,000 - $226,800•Onsite

About The Position

The Senior System Administrator is responsible for the administration, optimization, and strategic evolution of the organization's Content Management System (CMS), Translation Management System (TMS), and related technologies. This role leads the implementation, maintenance, integration, and continuous improvement of systems, workflows, and processes that support global content development and localization operations. Working closely with business stakeholders, IT, and external partners, the Senior Systems Administrator gathers and translates business requirements into scalable technology solutions, develops and executes system roadmaps, and drives process automation and operational efficiencies. The role also provides technical leadership in system governance, vendor management, platform integrations, and technology modernization initiatives while ensuring compliance with corporate policies, standards, and business objectives.

Requirements

5+ years working with localization and content management software required
Solid understanding of Translation Management System technology
Familiarity with DITA and XML markup language
Strong experience in implementing software automation solutions for technical content and translation
Strong experience in industry standards for translation memories and workflow tools
Ability to handle multiple projects and assignments concurrently while maintaining high levels of quality and effectiveness
Experience communicating technical information cross-functionally, including tool training, mentoring, and best practices.
Demonstrated experience in writing scripts
Excellent collaborative problem-solving skills
Excellent written and verbal communication skills across global and culturally diverse teams required
Ability to work well independently and with the team required
Highly organized, goal-oriented who can work on complex projects and create deliverables with minimal guidance and supervision required

Nice To Haves

Experience with medical devices and FDA-regulated environment preferred

Responsibilities

Lead the selection, implementation, and maintenance of TMS and CMS-related tools
Identify and work on continuous improvement of the systems or applications through installations, upgrades, configuration changes, and error management
Serve as a champion for CMS and TMS technologies across the organization by promoting best practices, identifying new business use cases, and driving enterprise-wide adoption. Partner with business stakeholders to increase platform utilization, expand content and localization capabilities, and maximize the value and return on investment of content and translation technology solutions.
Maintain content and translation development workflows as requirements change based on the organizational roadmap and the technology architecture
Support team members by troubleshooting and resolving technical issues identified in TMS and CMS
Work closely with internal stakeholders, IT, and vendors to implement policies and procedures to optimize the content and translation development workflows
Develop, conduct, and maintain training for TMS and CMS users in the utilization of the CMS and TMS workflows
Manage the translation workflows and the associated tasks, such as creating and managing the translation glossaries and memories
Maintain vendor relationships and escalate issues to vendors when necessary
Follow technology trends and evaluates tooling needs, and recommend potential solutions
Manage user and group access, adding, removing, and activating users for test and production document bases
Solicit feedback from users regularly on problems, design, and workflow for continuous improvement and communicate process or tool changes