Sr. System Administrator (Terraforma, RHEL, AWS)

Power3 Solutions • Fort Meade, MD

1d • Hybrid

About The Position

We solve difficult business, IT, and analytic problems by addressing the whole problem – not just the symptoms – using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Our broad interdisciplinary understanding allows us to provide the right solution, even if it is from outside the industry or traditionally defined problem space. We bring Public and Private, Civilian and Military expertise to every case. We are hiring a Sr. System Administrator (Terraforma, RHEL, AWS) to work in the Ft. Meade, MD vicinity. Position location is subject to change based on central MD client's needs. Required: TS/SCI with a Polygraph

Requirements

• TS/SCI with a Polygraph
• Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Four (4) years of experience with Service Management (ITSM) is required.
• Two (2) years of experience with ServiceNow platform is required.
• One (1) year experience integrating ServiceNow with other applications is required.
• ServiceNow System Administrator certification is required.
• Terraforma, RHEL & AWS experience

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
• Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
• Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
• Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process.
• Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M) as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations.
• Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
• Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

Benefits

• Competitive health, dental, and vision plans with 100% paid premiums.
• 401k: We contribute 6% even if you don't!
• Time Off: 11 standard holidays, and 25 days of PTO
• Career Development: Get career counseling and individualized career development plans, including education and training.
• Employee referral bonuses for successful hires

What This Job Offers

• Job Type: Full-time
• Career Level: Senior