Sr. Supervisor, New Equipment

Otis•Moorestown, NJ

11d•Onsite

About The Position

Otis is growing and is recruiting a Sr. Supervisor, New Equipment. In this role, you will be responsible for the new equipment business, including field operations, customer satisfaction, and overall general business management for the Moorestown, NJ operating area. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Requirements

3-5 years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred
Ability to work in a highly team-oriented and dynamic environment
Candidate must demonstrate strong written and verbal communication skills and presentation skills to effectively develop expectations and relationships with internal and external customers
Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
Strong leadership skills, goal-orientated, and good decision-making skills with strong time management and organizational skills
High school diploma or equivalent required

Nice To Haves

bachelor’s degree preferred

Responsibilities

Supervise, and lead the performance of field operations for the New Equipment installation side of Otis’ business
Supervise construction mechanics and installation teams
Achieve all financial performance targets including profit and working capital
Conduct field education training ensuring that we create and maintain a safe working environment
Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans
Coordinate all material deliveries and issuing purchase orders
Develop and maintain professional and productive relationships with co-workers, field employees, clients, state & local authorities, and others in contact with the job
Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
Accurately analyze situations and assist in developing contingencies for estimates
Administration and interpretation of contract writing and will perform customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage

Benefits

401(k) plan with a generous company match and an automatic retirement contribution
comprehensive medical, prescription drug, dental, and vision coverage for you and your eligible dependents
three weeks of paid vacation
paid company holidays
paid sick leave
employee assistance programs
wellness incentive programs
Life insurance
disability coverage
Voluntary benefits, including options for legal, pet, home, and auto insurance
generous birth/adoption and parental leave benefits
adoption assistance
tuition reimbursement program
service anniversaries recognition
spot performance bonus opportunities
intensive training in technology, processes & soft skills
opportunity to exchange ideas with experienced colleagues