Retail Part Time Sr. Store Associate

Office Depot•Monroe, NC

About The Position

As a part-time Sr. Store Associate, you will connect with customers, understand their needs, and recommend products, services, and solutions. You will help create a vibrant sales culture, maintain store visual and merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. The role supports a customer-centric environment and engagement with the local community while contributing to a positive culture aligned with Office Depot's 5C values: Caring, Committed, Creative, Collaborative, and Courageous. You will complete advanced training in print and technology products and services and continue developing the knowledge and sales skills needed to assist customers and contribute to business growth. The position may require consent to periodic comprehensive background checks conducted by a third party. Other duties may be assigned. The ODP Group is a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe work environment by working safely and addressing potential hazards or concerns.

Requirements

  • High school diploma or equivalent preferred.
  • No previous experience required; retail sales experience preferred.
  • Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
  • Ability to use technology and POS systems to access information and process transactions.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Good interpersonal and communication skills to build selling relationships with customers and coworkers.
  • Enjoys interacting with people and working in a customer-facing environment.
  • Consent to periodic comprehensive third-party background checks may be required.

Nice To Haves

  • Retail sales experience.
  • High school diploma or equivalent.
  • Designated certifications in print and technology, if required.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive, customer-centric experience.
  • Use the selling program to recommend appropriate solutions and promote additional products and services.
  • Stay informed about planned advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department's appearance according to company guidelines, including a neat, clean, and well-stocked environment.
  • Follow signage, labeling, and merchandise-presentation standards.
  • Sort and stock merchandise according to established guidelines and complete freight processes.
  • Keep the freight-sorting area organized and set up according to guidelines.
  • Scan, investigate, and replenish inventory lows and outs daily.
  • Develop selling skills and product knowledge using available sales and service tools.
  • Successfully complete and understand advanced Print and Technology training and other applicable training; continue education and complete designated certifications if required.
  • Follow company policies, procedures, and practices and support loss-prevention efforts.
  • Work safely and address potential hazards or concerns.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • Competitive salaries
  • Benefits package
  • Opportunities to move and grow within the organization
  • Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions
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