Sr. Staff Site Reliability Engineer

Early Warning®•Scottsdale, AZ

5d•$150,000 - $200,000•Hybrid

About The Position

The Senior Staff Site Reliability Engineer applies software engineering and systems engineering practices to improve the reliability, resilience, scalability, and operational health of production services. The role partners with Software Engineering and other technology teams to ensure reliability, observability, recoverability, performance, and operational readiness are engineered into systems throughout their lifecycle. The role provides broad technical leadership across a major technology domain, pillar, or portfolio and aligns multiple teams around sustainable reliability practices and technical direction.

Requirements

Typically 12+ years of relevant professional experience in Software Engineering, Site Reliability Engineering, Systems Engineering, Cloud/Platform Engineering, DevOps, Infrastructure Engineering, Architecture where applicable, or a comparable technical discipline.
Experience with software development or scripting using one or more modern programming languages.
Experience with software engineering principles, distributed systems, production troubleshooting, automation, and observability appropriate to the level.
Experience with public cloud technologies and architectures, preferably AWS, along with infrastructure, networking, Linux/Unix, and modern application architectures appropriate to the level.
Demonstrated analytical, problem-solving, communication, and collaboration skills appropriate to the scope of the role.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Nice To Haves

Hands-on experience with AWS is preferred, or comparable experience with another major cloud platform such as Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI).
Experience developing, deploying, operating, or improving highly available production software or distributed systems.
Experience with CI/CD, Infrastructure as Code, containers or orchestration, observability, monitoring, alerting, and software-delivery automation.
Experience with SLIs, SLOs, error budgets, incident management, performance analysis, capacity management, resilience testing, disaster recovery, or operational readiness appropriate to the level.
Experience creating reusable automation, tooling, platforms, patterns, or practices that improve engineering effectiveness.
Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical field, or equivalent practical experience.

Responsibilities

Use software engineering, automation, and DevOps principles and practices to continually improve how services are built, tested, deployed, observed, operated, and recovered.
Use data, evidence, experimentation, and rigorous engineering analysis appropriate to the level to identify reliability risks, test assumptions, and guide technical decisions.
Define, implement, or improve SLIs, SLOs, error budgets, and other service-health measures appropriate to the scope of responsibility.
Improve observability through metrics, logging, tracing, monitoring, alerting, dashboards, and service-health instrumentation.
Drive continuous improvement across CI/CD, observability, deployment practices, Infrastructure as Code, automation, testing, incident response, capacity management, resilience, and operational readiness.
Identify recurring or systemic production issues and translate operational experience into improvements in code, architecture, automation, tooling, and engineering practices.
Partner with Software Engineering teams to incorporate reliability, resiliency, scalability, performance, observability, recoverability, and operational readiness throughout the development lifecycle.
Participate in or lead incident response, troubleshooting, service restoration, and blameless post-incident learning appropriate to the level.
Provides senior technical leadership and escalation support for significant production incidents and drives improvements to incident response and sustainable on-call practices across a pillar or broad technical domain.
Reduce operational toil and unnecessary manual intervention through software, automation, reusable patterns, and better engineering practices.
Acts as a force multiplier across a major domain or pillar by aligning engineering approaches, developing technical leaders, spreading knowledge and reusable solutions, and reducing organizational dependency on individual expertise.
Demonstrates software engineering, systems thinking, troubleshooting, and production reliability capabilities appropriate to the level.
Applies evidence-driven reasoning and technical rigor to distinguish observed facts from assumptions and make defensible engineering recommendations.
Shares knowledge and contributes to sustainable engineering capability rather than creating dependency on individual expertise.
Establishes technical direction across a major domain, pillar, or portfolio.
Develops Staff and Senior engineers and creates sustainable technical leadership depth.

Benefits

Competitive medical (PPO/HDHP), dental, and vision plans
Company contributions to your Health Savings Account (HSA)
Pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses
100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility for the 401(k) Retirement Plan
Flexible Time Off for Exempt (salaried) employees
Generous PTO for Non-Exempt (hourly) employees
11 paid company holidays
Paid volunteer day
12 weeks of Paid Parental Leave
Maven Family Planning support (egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work)