Sr. Specialist, Security

First National Bank of Omaha•Omaha, NE

3d•Onsite

About The Position

Summary of the Job: Business Park / Tues - Sat / 10pm - 6am The Security Operations Center (SOC) Operator serves as the central point of contact for physical security operations across FNBO facilities. This position is responsible for monitoring security systems, coordinating emergency response, assisting with access control, and ensuring the safety and security of bank personnel, customers, and assets through vigilant surveillance and timely incident response. About This Role: Security Monitoring & Surveillance Monitor alarm systems, CCTV cameras, and access control systems across multiple FNBO locations Identify and assess security threats, suspicious activity, and safety hazards in real-time Respond promptly to alarm activations and determine appropriate response protocols Maintain continuous awareness of security incidents and operational status across all monitored facilities Emergency Response & Coordination Serve as primary liaison with local emergency services (police, fire, EMS) Coordinate emergency response activities and provide critical information to first responders Execute emergency notification procedures and escalation protocols Monitor and track emergency situations until resolution Guard Force Dispatch Dispatch security officers to incidents, alarm activations, and service requests Provide real-time support and guidance to security personnel in the field Access Control Administration Assist with processing access control requests and badge activations/deactivations Coordinate building access for after-hours personnel and vendors Respond to access-related issues Vendor & Work Order Management Coordinate vendor access to facilities for service calls and installations Monitor vendor activity through surveillance systems Escalate urgent maintenance issues requiring immediate attention Communication & Reporting Maintain professional communication with employees, management, and external partners Prepare detailed shift reports documenting all activities and incidents Brief incoming shift personnel on ongoing situations and pending issues Provide timely updates to management regarding significant events Maintain logs and documentation in compliance with regulatory and internal requirements

Requirements

High school diploma or GED required
Valid Drivers License
Strong computer skills including Microsoft Office Suite
Excellent observational skills and attention to detail
Strong decision-making abilities, especially under pressure
Clear and professional verbal and written communication skills
Candidates must possess unrestricted work authorization and not require future sponsorship.

Nice To Haves

College degree in related field (security management, criminal justice, emergency management, etc.) preferred
1-2 years of experience in security operations, dispatch, or related field preferred
Experience with security monitoring systems and CCTV operations preferred

Responsibilities

Monitor alarm systems, CCTV cameras, and access control systems across multiple FNBO locations
Identify and assess security threats, suspicious activity, and safety hazards in real-time
Respond promptly to alarm activations and determine appropriate response protocols
Maintain continuous awareness of security incidents and operational status across all monitored facilities
Serve as primary liaison with local emergency services (police, fire, EMS)
Coordinate emergency response activities and provide critical information to first responders
Execute emergency notification procedures and escalation protocols
Monitor and track emergency situations until resolution
Dispatch security officers to incidents, alarm activations, and service requests
Provide real-time support and guidance to security personnel in the field
Assist with processing access control requests and badge activations/deactivations
Coordinate building access for after-hours personnel and vendors
Respond to access-related issues
Coordinate vendor access to facilities for service calls and installations
Monitor vendor activity through surveillance systems
Escalate urgent maintenance issues requiring immediate attention
Maintain professional communication with employees, management, and external partners
Prepare detailed shift reports documenting all activities and incidents
Brief incoming shift personnel on ongoing situations and pending issues
Provide timely updates to management regarding significant events
Maintain logs and documentation in compliance with regulatory and internal requirements