Sr. Specialist, Product Analysis – HR/P&C Products (Attract, Recruit, Onboard)

Mastercard • Toronto, ON

1d

About The Position

The Sr. Specialist, Product Analysis partners with Product Managers and stakeholders to document requirements, support configuration changes, execute testing, and maintain recruiting and onboarding products. This role also identifies and implements continuous improvements that enhance product quality, usability, and operational efficiency. This role drives execution across configuration, testing, deployment, and training, delivering modern, integrated, and experience-led Talent Acquisition (TA) and onboarding capabilities that accelerate hiring, improve new-hire productivity, and enhance the employee experience at scale. This role offers the chance to join a newly established, world-class HR Products team responsible for building the core systems that power modern, end-to-end Talent Acquisition (TA) and onboarding experiences. You will translate product vision into scalable, standardized, build-ready solutions that enable consistent execution across TA and onboarding platforms. Your work will help shape how these products are delivered at scale, allowing product teams to focus on strategy while you ensure execution is seamless, efficient, and impactful.

Requirements

• Experience in product/business analysis, HR/TA technology, or HR/TA operations, with the ability to translate strategy into execution
• Proficiency with ATS/CRM platforms and low-/no-code tools, including system configuration.
• Strong analytical, documentation, testing, and release management capabilities
• Ability to translate complex business needs into scalable technical and operational solutions
• Ability to operate independently, navigate complex or ambiguous situations, and drive change and adoption
• Strong collaboration and communication skills across cross-functional stakeholders

Nice To Haves

• Familiarity with Workday and/or Phenom People is a plus.
• Experience with end-user training and/or pilot execution (preferred)

Responsibilities

• Document business requirements, user stories, workflows, and configuration needs in partnership with Product Managers and stakeholders
• Support system configuration and low-/no-code changes within established product standards and governance
• Execute test scripts, validate changes, and support release readiness and deployment activities
• Provide day-to-day product support, troubleshoot issues, and coordinate resolution with partners
• Maintain process documentation, release notes, and testing records
• Identify opportunities for incremental product, process, and user experience improvements
• Partner with HR, Talent Acquisition, onboarding operations, and technology teams to support effective delivery and adoption
• Ensure documentation is accurate, up to date, accessible, and widely distributed, including release notes, test scripts, test results, sign-offs, decision logs, and related materials.
• Collaborate across HR, Talent Acquisition, onboarding operations, and technology teams to drive alignment and execution.

Benefits

• competitive pay based on location, experience and other qualifications for the role
• may be eligible to participate in a discretionary annual incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed