Sr. Specialist, Field Engineer-DLA

L3Harris • Nashville, TN

23h • Remote

About The Position

The Sr. Specialist, Field Engineer, acts as our company’s field representative at critical and highly sensitive base and remote locations, including customer and supplier facilities. This vital role supports hardware and software installation, as well as configuration and troubleshooting on complex integrated network systems. The Field Engineer supports regular, special, and integrated system test programs, including scenario-based testing, developmental testing (DT) and operational testing (OT) at company and customer locations. The Field Engineer is a Subject Matter Expert (SME) representing customer requirements in L3Harris ForceX’s Agile/Scrum software development cycle and constantly maintains ForceX’s exceptional reputation through positive customer interaction. The Senior Specialist Field Engineer is a highly skilled and experienced individual contributor working autonomously and on complex assignments to achieve operational targets, which have moderate impact on the overall achievement of results for the team. This FSE will support the Products division in multiple roles: 1) Provide on-site support for the installation, integration, maintenance, and troubleshooting of cUAS systems. 2) Conduct system testing, diagnostics, and repairs to ensure optimal performance. 3) Deliver comprehensive training to end-users and operators on the proper use and maintenance of cUAS equipment. 4) Collaborate with engineering and support teams to resolve complex technical issues and facilitate continuous improvement of cUAS systems. 5) Stay current with the latest advancements in cUAS technology and best practices. 6) Ensure compliance with all relevant safety, security, and operational protocols.

Requirements

• Bachelor’s Degree and minimum 6 years of prior relevant experience.
• Graduate Degree and a minimum of 4 years of prior related experience.
• In lieu of a degree, minimum of 10 years of prior related experience.
• Secret Clearance required
• 3+ years of experience with: cUAS technologies or similar defense/security systems
• 3+ years of experience with: Diagnostic tools and test equipment
• 3+ years of experience with: Military standards and technical documentation
• 3+ years of experience with: Assisting in the development of test cases to properly validate software features
• 3+ years of experience with: Diagnose and resolve hardware and software issues.

Nice To Haves

• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and team members.
• High School Diploma or equivalent, with a minimum of 10 years prior related experience or 2-year post-Secondary/Associate’s degree with 6 years of prior related experience
• Holder of a Department of Defense Security Clearance (or ability to obtain one) required
• Experience with related technologies such as radar systems, electronic warfare, or surveillance systems.
• Two (2) or more years of experience troubleshooting technical and/or software products required
• Appropriate technology industry certifications such as CompTIA’s A+/Network+/Security+/Server+, Cisco CCNA/CCDA, Microsoft MTA/MCSA, etc. strongly preferred

Responsibilities

• Provide on-site support for the installation, integration, maintenance, and troubleshooting of cUAS systems.
• Conduct system testing, diagnostics, and repairs to ensure optimal performance.
• Deliver comprehensive training to end-users and operators on the proper use and maintenance of cUAS equipment.
• Collaborate with engineering and support teams to resolve complex technical issues and facilitate continuous improvement of cUAS systems.
• Stay current with the latest advancements in cUAS technology and best practices.
• Ensure compliance with all relevant safety, security, and operational protocols.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior