Sr. Spclst , Service Management
About The Position
The Senior Specialist will work with members of Lab Computing and be responsible for partnering with scientists to identify, implement and support appropriate solutions to improve laboratory workflows, and use of instruments and lab devices. The role will require collaboration with other IT functions required to enable consistent high-quality support and operational excellence. This position requires direct interaction with scientists and business areas lead to ensure clear understanding of lab environments and their alignment with strategic IT initiatives. The incumbent will have significant knowledge of computer hardware and software pertaining to research, with experience in managing lab technologies and infrastructure.
Requirements
- Minimum of 5 years work experience, with demonstrated expertise in IT solutions relevant to lab computer systems
- Ability to analyze and define business problems, and to independently identify appropriate process and technology solutions.
- Understanding of IT infrastructure required to support research activities
- Strong analytical problem solving and troubleshooting skills used to enable smooth laboratory computer operations.
- Detail oriented, thorough, well organized and effectively
- 2 years' experience supporting GLP and GMP laboratory computer systems.
- Analytical Thinking
- Analytical Thinking
- Audit Management
- Business Decisions
- Business Models
- Business Needs
- Business Process Improvements
- Competency Management
- Critical Thinking
- Data Modeling
- Exploratory Research
- Governance Management
- Information Systems Strategy
- Laboratory Instrumentation
- Laboratory Operations
- Laboratory Research
- Logical Thinking
- Organizing
- Problem Analysis
- Problem Identification
- Process Analytics
- Quality Assurance (QA)
- Researching
- Service Delivery
- Services Management
Responsibilities
- Partner closely with business and IT stakeholders to understand, deploy and support Lab IT technology.
- Ability to work with service vendors and other IT groups to support business needs through existing and innovative solutions
Benefits
- medical, dental, vision healthcare and other insurance benefits (for employee and family)
- retirement benefits, including 401(k)
- paid holidays, vacation, and compassionate and sick days
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
