Sr. Solutions Engineer

vCluster Labs • New York, NY

1d • Remote

About The Position

As a Senior Solutions Engineer at vCluster, you aren't just giving product demos; you are the technical architect of our enterprise customers' success. Sitting at the high-stakes intersection of Sales and Engineering, you will be a key contributor to our market dominance by leading the "Technical Win" for our most complex, multi-stakeholder deals as we define the Kubernetes virtualization category.

Your Role and Impact:
Complex Opportunity Leadership: Own the technical strategy for large-scale enterprise engagements. You will partner with Account Executives to navigate highly regulated industries, developing tailored narratives that solve deep-seated compliance, security, and operational concerns.
Business Value Engineering: Move beyond features to build formal Business Value Assessments (BVAs). You will connect vCluster’s unique capabilities to quantifiable outcomes—linking infrastructure consolidation to actual cost savings, risk reduction, and developer velocity.
AI Literacy & Augmentation: Naturally integrate AI-native workflows to automate discovery documentation, brainstorm complex multi-tenant architecture diagrams, and accelerate GTM delivery. You will use LLMs to analyze customer requirements and extract high-value technical insights while maintaining a "human-in-the-loop" approach to ensure architectural accuracy.
Mentorship & Process Contribution: Act as a force multiplier for the SE organization. You will coach Associate and Intermediate SEs, identify gaps in our qualification frameworks (e.g., MEDDPICC), and design the PoV templates that scale our effectiveness.
The Voice of the Customer: Represent field observations directly to Product and Engineering. You will influence the product roadmap by translating enterprise customer pain into high-fidelity technical requirements.

Requirements

• At least 6 years of experience in a pre-sales or solutions engineering role, with a track record of positioning complex infrastructure or platform solutions to enterprise-level buyers.
• At least 3 years of hands-on experience within the Kubernetes ecosystem.
• Understand the nuances of control planes, namespaces, and cluster API, and can explain the trade-offs between legacy multi-tenancy and virtualization.
• Open-minded professional—willing to abandon legacy "spray-and-pray" demo tactics in favor of data-driven, highly targeted consultative selling.
• Anticipate market trends and identify complex entry points within the Fortune 2000.

Nice To Haves

• A CKA or CKAD certification and active participation in the CNCF community or open-source ecosystem.
• Deep experience navigating the technical hurdles of Financial Services, Healthcare, or Public Sector environments.
• Thrive in environments that reject "manual" sales methods and prefer a modern stack where you can solve the revenue puzzle through automation, AI-driven discovery, and technical excellence.

Responsibilities

• Own the technical strategy for large-scale enterprise engagements.
• Partner with Account Executives to navigate highly regulated industries, developing tailored narratives that solve deep-seated compliance, security, and operational concerns.
• Build formal Business Value Assessments (BVAs).
• Connect vCluster’s unique capabilities to quantifiable outcomes—linking infrastructure consolidation to actual cost savings, risk reduction, and developer velocity.
• Integrate AI-native workflows to automate discovery documentation, brainstorm complex multi-tenant architecture diagrams, and accelerate GTM delivery.
• Use LLMs to analyze customer requirements and extract high-value technical insights while maintaining a "human-in-the-loop" approach to ensure architectural accuracy.
• Coach Associate and Intermediate SEs.
• Identify gaps in our qualification frameworks (e.g., MEDDPICC).
• Design the PoV templates that scale our effectiveness.
• Represent field observations directly to Product and Engineering.
• Influence the product roadmap by translating enterprise customer pain into high-fidelity technical requirements.

Benefits

• Competitive compensation package, including equity.
• Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country).
• Flexible Working Schedule
• Workplace Flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed