Sr Solutions Director

Blue Yonder • Dallas, TX

13d • Hybrid

About The Position

Blue Yonder’s Product Development - Lighthouse team is seeking a highly accomplished Sr Solutions Director to lead the strategic development and implementation of our complex, cutting-edge supply chain solutions. This pivotal role is responsible for setting and executing comprehensive solution strategies, providing strong leadership to cross-functional teams, and ensuring the successful, high-value delivery of the Lighthouse program. The Director will be critical in driving business growth, ensuring exceptional customer satisfaction, and fostering innovation within Blue Yonder. The Sr Solutions Director will be responsible for defining and driving the overall solution lifecycle and successful customer adoption. Develop and execute solution strategies that are tightly aligned with Blue Yonder’s core business objectives and Lighthouse program goals. Lead and mentor cross-functional teams across R&D, Consulting, and Professional Services, actively fostering a culture of collaboration and continuous innovation. Oversee end-to-end solution delivery for Lighthouse customers, ensuring alignment with both client value realization targets and organizational goals. Candidates should possess a strong foundational understanding of the modern cloud and supply chain technology stack. Experience with leading cloud platforms (AWS, Azure, Google Cloud). Familiarity with cutting-edge technologies, including AI/ML , Internet of Things (IoT) , and modern integration frameworks. Proficiency in modern project management tools (e.g., JIRA, Confluence) and a deep operational understanding of Agile methodologies .

Requirements

• Extensive Experience (15+ years) in the Supply Chain domain, demonstrating deep subject matter expertise.
• Significant Experience (10+ years) leading and managing high-performing software consulting and software delivery teams.
• Proven Leadership (3-5+ years) managing large-scale SaaS delivery programs.
• Operational Fluency (3-5+ years) working within a fast-paced Agile environment.
• Exceptional management skills with a demonstrated track record of leading a culturally diverse, geographically distributed team that includes a variety of skill sets and experience levels.
• Deep passion and proven ability to deliver Customer Success , driving and motivating an organization to effectively solve customer problems and continually improve the customer experience.
• Excellent communication skills (written and verbal), with the ability to communicate effectively with C-level executives, customers, leaders, and stakeholders, and to deliver compelling presentations.
• Proven ability to develop strong working relationships in a global, matrixed environment, establishing a high level of credibility across functional business lines.
• Strong interpersonal skills with the aptitude to mentor, coach, and train Blue Yonder Associates
• Minimum Bachelor’s degree required

Nice To Haves

• Knowledge of Blue Yonder systems is a significant plus.
• Experience in advanced Analytics is a plus.
• MBA is a strong asset.

Responsibilities

• Drive overall customer satisfaction and value realization for new product launches under the Lighthouse program.
• Collaborate closely with implementation teams (Blue Yonder Professional Services or Partners) to ensure projects achieve high on-time delivery rates and strong customer referenceability.
• Communicate detailed lessons learned back into the Research & Development (R&D) organization to continually improve product quality and enablement materials.
• Assist in the timely resolution of customer escalations by engaging and aligning relevant Blue Yonder stakeholders.
• Provide governance and strategic oversight for the high-priority Lighthouse program.
• Lead the creation of high-value implementation assets (e.g., template project plans, effort estimators, rollout strategies, and guidelines) to accelerate customer value realization while simultaneously reducing the total cost of support.
• Ensure that all Lighthouse projects rigorously adopt and utilize the standardized implementation assets created.

Benefits

• Comprehensive Medical, Dental and Vision
• 401K with Matching
• Flexible Time Off
• Corporate Fitness Program
• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees