Sr Software Engineer

Lennar•Irving, TX

17d•Onsite

About The Position

The Sr Software Engineer reports directly to the Engineering Manager. As a Sr Software Engineer, you will design, build, and support enterprise-grade ServiceNow solutions spanning IT Service Management (ITSM), Human Resources Service Delivery (HRSD) & Enterprise workflows. This role requires a hands-on engineer who combines strong ServiceNow platform expertise with full stack development skills to deliver custom applications, modern user experiences, and enterprise integrations. Responsibilities include working closely with the product management team to ensure we deliver the best user experiences.

Requirements

ServiceNow Platform development and administration
IT Service Management (ITSM)
ITOM Fundamentals
Advanced ServiceNow scripting (JavaScript, Script Includes, Business Rules, Client Scripts)
Flow Designer and advanced workflow orchestration
Human Resources Service Delivery (HRSD)
Custom application development using ServiceNow App Studio
Integration Hub and enterprise integrations
UI Builder and Next Experience
Playbook experience
NowAssist – Fundamentals
Front-end development (HTML5, CSS3, JavaScript, and modern frameworks)
Back-end development and REST/SOAP API integration
Database design and query skills (SQL/NoSQL)
Version control and CI/CD practices (e.g., Git)
6+ years of overall IT experience
4+ years of hands-on ServiceNow development experience
Proven experience with both ServiceNow platform development and Full Stack development
Experience delivering ServiceNow solutions across ITSM and/or HRSD
Excellent communication, collaboration, and problem-solving skills

Responsibilities

Design, develop, and maintain ServiceNow solutions across ITSM and HRSD.
Build custom applications on the ServiceNow Platform using App Studio.
Design and architect ServiceNow integrations using Integration Hub, custom APIs, and enterprise integration patterns.
Develop and maintain advanced scripts, Script Includes, Business Rules, and Client Scripts.
Design and orchestrate complex workflows using Flow Designer.
Build modern, intuitive user experiences using UI Builder and Next Experience.
Develop and maintain custom portal widgets on Employee Center pro.
Configure and support Playbooks to guide agents through structured processes.
Full stack development beyond ServiceNow Platform using modern frameworks for Front end and backend development.
Support adoption of NowAssist and other ServiceNow AI capabilities to reduce manual effort and improve service outcomes.
Ensure data security, role-based access, and compliance across platform solutions.
Partner with architects, product owners, and business stakeholders to translate requirements into scalable technical solutions.
Participate in code reviews, technical design discussions, and platform governance.
Promote a supportive and collaborative teamwork environment across diverse groups.