Sr. Software Engineer
About The Position
The Sr. Software Engineer designs, implements, and maintains highly available, fault-tolerant distributed systems for retail e-commerce platforms with high-throughput and low-latency requirements. The role develops, tests, deploys, and maintains software while understanding the value it provides, and independently develops and refactors products to meet the needs of customers and associates. The engineer monitors production performance and reliability against KPIs, reviews reliability metrics, tests and implements improvements, and reassesses production readiness through PRR refreshes. The role also participates in incident triage and resolution as a platform or system subject-matter expert, developing automation and tools to accelerate incident response, reduce operational toil, and restore services within SLAs. Telecommuting is available. The position involves product and tool selection, configuration, security, resilience, performance tuning, production monitoring, and mentoring less experienced engineers. The engineer collaborates with product and engineering teams through agile processes, helps ensure user stories are valuable and testable, and contributes to the growth of junior engineers through guidance and technical discussions.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- Master’s degree in Computer Science, Information Technology, Information Systems, Electronics Engineering, or a related field.
- Six years of experience in a related occupation.
- Six years of experience with cloud computing technologies such as Google Cloud Platform and AWS.
- Six years of experience in systems engineering, including operating systems and containerization, Layer 4/7 networking, PKI, and NALSD.
- Six years of experience with automation, including CI/CD pipelines, GHA, Harness, Spinnaker, CDK/CDTF, testing frameworks, and AI/ML solutions for toil and risk reduction.
- Six years of experience with infrastructure management tools such as Terraform and Ansible.
- Six years of experience with observability tools such as Grafana, Otel, Prometheus, GCM, and New Relic.
- Six years of experience with capacity planning, including load testing and auto-scaling configurations.
- Six years of experience in enablement and support, including PRR, compliance and vulnerability management, toil reduction, FinOps, release engineering, automation, and solution and tool development.
- Six years of experience with languages and formats including BASH, SQL, Golang, YAML, JSON, HCL, TypeScript, Python, Java, PromQL, and LogQL.
- Six years of experience with website components and Google Cloud Infrastructure.
- Six years of experience handling large transaction workloads while ensuring 99.99% availability for all systems.
- Six years of experience with reliability engineering principles, including SLOs, SLAs, and SLIs.
Responsibilities
- Design, implement, and maintain highly available, fault-tolerant distributed systems for retail e-commerce platforms with high-throughput and low-latency requirements.
- Participate in incident triage and resolution as a platform or system subject-matter expert.
- Develop automation and tools to accelerate incident response and reduce operational toil; coordinate cross-functional war rooms to restore services within defined SLAs and minimize business impact.
- Independently develop and regularly redesign or refactor products to adapt to customer and associate needs.
- Reduce operational toil and streamline the SDLC through automated testing, deployment, and observability practices.
- Develop, test, deploy, and maintain software with a clear understanding of the value it provides.
- Monitor system performance against established KPIs, review reliability metrics, and test and implement changes to improve service health and reliability.
- Reassess production system readiness through PRR refreshes.
- Participate in product and tool selection, configuration, security, resilience, performance tuning, and production monitoring.
- Mentor less experienced engineers and help junior engineers develop skills in modern software frameworks and practices.
- Collaborate with team members in agile processes and work with the Product Team to ensure user stories are valuable, developer-ready, understandable, and testable.
- Communicate clearly with different audiences and adapt communication and approach to changing situations.
- Take on challenges with urgency and enthusiasm, achieve results under difficult circumstances, consider issues from a global perspective, and learn from experiments.
- Seek opportunities for growth and help create better ways for the organization to succeed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
