Sr. Software Engineer, (Web/Mobile)

Hims & Hers • ,

6d • $170,000 - $200,000 • Remote

About The Position

Hims & Hers is on a mission to empower people to live healthier lives. Our Customer organization plays a critical role in achieving this by building cutting-edge web experiences that drive patient acquisition, engagement, and satisfaction. As a Senior Software Engineer on the Customer Retention team, you'll lead the technical design and implementation of scalable, high-performance front-end experiences across web and mobile (React, React Native). You will collaborate with cross-functional teams to drive front-end architecture decisions, mentor engineers, and influence the direction of our platform.

Requirements

• 5+ years as a software engineer, shipping production code
• 3+ years of experience building React Native applications for both iOS and Android, including app store release processes
• Bachelor's or higher in Computer Science or equivalent professional experience
• Proficiency in front-end technologies including HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL)
• Proven experience building scalable, high-performance web and mobile applications, preferably in a cloud environment
• Experience with front-end state management (e.g. Redux or Context API)
• Experience with front-end testing frameworks (e.g. Jest, React Testing Library) and mobile E2E testing tools (e.g. Detox, Appium)
• Experience deploying and hosting front-end applications, including CI/CD pipelines and CDN/edge delivery
• Working knowledge of accessibility standards (WCAG) and building inclusive user experiences
• Excellent problem-solving skills and the ability to think critically and strategically.
• Experience with agile software development and delivery methodology
• Strong communication and collaboration skills, with the ability to work effectively within and across teams
• Capable of prioritizing multiple projects in order to meet goals without management oversight

Nice To Haves

• Experience building customer retention, lifecycle, or engagement features (e.g. subscription management, personalization, win-back/reactivation flows, membership benefits)
• E-commerce experience
• Experience with Node.js for server-side rendering or BFF (backend-for-frontend) patterns
• Native Android development experience (Kotlin), in addition to React Native

Responsibilities

• Lead the design and architecture of scalable and performant web and mobile front-end solutions that meet product requirements and enhance user experience
• Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards
• Advocate your team's technical needs and priorities within the broader engineering organization
• Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments
• Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience
• Work closely with backend and platform engineering teams to ensure seamless integration between front-end experiences and underlying services
• Contribute to the vision for the team and the platform as a technical leader, identifying front-end technologies and technical investments that improve performance, reliability, and user experience
• Break down complex projects into clear, actionable tasks to drive successful outcomes
• Implement front-end observability practices in Datadog, including real user monitoring (RUM), crash reporting, and client-side error tracking, to ensure app reliability and performance
• Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools
• Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts
• Create and maintain technical documentation for architecture and development processes
• Conduct code reviews and contribute to knowledge-sharing initiatives within the team
• Identify performance bottlenecks (render performance, bundle size, mobile memory/battery usage) and propose enhancements to optimize app performance
• Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform
• Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers
• Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

What This Job Offers

• Job Type: Full-time
• Career Level: Senior