Sr Software Engineer I
About The Position
The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for Sales and Customer domains through respective platforms, using data, machine learning, and artificial intelligence to support acquiring new clients and expanding existing client relationships. The team is reimagining platform solution delivery to improve strategic agility, speed to market, delivery effectiveness, and transparency. The role leads the design and delivery of complex Salesforce solutions, integrations, and platform capabilities, from requirements through production. It provides technical and architectural leadership while remaining hands-on in development, and owns solutions end-to-end, including modernization, production readiness, and ongoing improvement. The engineer also mentors colleagues and promotes engineering practices and reusable capabilities across the broader technology organization.
Requirements
- 7+ years of software engineering experience, including experience leading the design and delivery of complex enterprise solutions.
- 5+ years architecting, designing, and developing on the Salesforce platform, with deep understanding of its capabilities, limitations, and architectural patterns.
- Strong hands-on experience with Apex, LWC, SOQL/SOSL, APIs, integrations, and Salesforce data and security models.
- Demonstrated technical leadership across engineering teams, including solution design, code and design reviews, and technical decision-making.
- Ability to mentor engineers, raise engineering standards, and influence teams without direct authority.
- Experience owning large or complex solutions end-to-end, including architecture, estimation, delivery, production readiness, and ongoing modernization.
- Strong experience designing enterprise integrations and API-based solutions across Salesforce and distributed systems.
- Ability to evaluate architectural trade-offs, manage technical risk, and drive alignment across Product, Engineering, and Architecture stakeholders.
- Ability to operate effectively in ambiguity, take ownership, and drive complex problems to resolution.
- BS in Computer Science, Computer Engineering, or equivalent practical experience.
- Willingness to learn and write code.
Responsibilities
- Lead the design and delivery of complex Salesforce solutions, integrations, and platform capabilities from requirements through production.
- Provide technical leadership and architectural direction, translating business needs into scalable, maintainable, and secure solutions.
- Own solutions end-to-end, identifying dependencies, technical risks, and trade-offs and driving them to resolution.
- Lead technical design discussions and influence decisions across Product, Engineering, Architecture, and partner teams.
- Mentor and guide engineers through technical coaching, code and design reviews, and efforts to raise engineering standards.
- Remain hands-on with development and lead by example in code quality, testing, automation, observability, and engineering best practices.
- Drive Salesforce platform modernization and simplification, including reducing technical debt and improving scalability and maintainability.
- Identify opportunities to improve CI/CD, developer productivity, automation, and engineering processes.
- Evaluate and champion Salesforce capabilities and technologies that provide meaningful business or engineering value.
- Navigate ambiguity, challenge existing approaches when appropriate, and drive alignment and resolution across teams.
- Promote inner sourcing, reusable capabilities, and engineering practices that benefit the broader technology organization.
Benefits
- Comprehensive support for holistic well-being.
- Opportunities to learn new skills, develop as a leader, and grow your career.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
