Sr Software Engineer, Backend & Data Platforms (Mobius Team)
About The Position
At NICE, we help organizations understand what customers are really saying. Our Nexidia Interactive Analytics (NIA) platform processes and analyzes massive volumes of customer interaction data, enabling organizations to identify trends, improve experiences, and make better business decisions. We're looking for a Senior Software Engineer to join our Mobius team, a critical engineering group responsible for ingesting, transforming, and managing the data that powers NIA analytics. This is a highly scalable enterprise platform that sits at the center of a mature analytics ecosystem used by multiple product teams and customers worldwide. If you're passionate about large-scale backend systems, SQL performance, data engineering, and using AI to build software smarter and faster, we'd love to talk. The Mobius team is growing because demand for new capabilities continues to increase. The team is responsible for bringing vast amounts of customer interaction data into the platform, ensuring it is available, accurate, performant, and consumable by multiple downstream analytics teams. You'll join a highly visible team that is expanding to meet growing business expectations while helping shape how AI-assisted development accelerates software delivery across engineering.
Requirements
- 7+ years of software development experience
- Strong C# / .NET backend development experience
- 4+ years of Microsoft SQL Server experience in production environments
- Experience with: Query optimization, Performance tuning, Database partitioning, Extended Events, Resolving I/O and latch contention issues
- Experience building high-volume data processing systems
- Experience with ETL and data movement solutions
- Strong troubleshooting and analytical skills
- Excellent communication and collaboration skills
Nice To Haves
- Experience using AI tools throughout the software development lifecycle
- Microservices architecture experience
- Distributed systems development
- ElasticSearch experience
- Enterprise CI/CD environments
- Contact center, analytics, or data platform experience
Responsibilities
- Design and build scalable backend services using C#
- Develop and optimize high-volume ETL and data ingestion pipelines
- Design, tune, and maintain complex Microsoft SQL Server environments
- Troubleshoot performance challenges across large-scale distributed systems
- Investigate customer-facing production issues and drive resolution
- Partner closely with multiple engineering teams that depend on Mobius-managed data
- Use AI-assisted development tools to analyze requirements, accelerate coding, review implementations, and create automated testing strategies
- Contribute to new feature development, platform enhancements, and architectural improvements
Benefits
- NiCE-FLEX hybrid model
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
