About The Position

This job designs and delivers AI-enabled product capabilities that bring agentic workflows, intelligent automation, and decision support into FreeWheel's applications. The role leads complex technical initiatives, establishes reusable engineering patterns, and drives adoption of AI capabilities across multiple products and business workflows.

Requirements

  • 5+ years of software engineering experience, including AI-enabled applications.
  • Strong programming skills in Python.
  • Experience building and deploying production AI, LLM, or agent-based systems.
  • Experience with cloud-native architectures and distributed systems.
  • Understanding of model evaluation, observability, reliability, and operational best practices.
  • Ability to independently lead significant technical initiatives from concept through delivery.
  • Bachelor's Degree (or combination of coursework and experience, or extensive related professional experience).
  • 7-10 Years Relevant Work Experience

Nice To Haves

  • Guiding architectural decisions related to AI capabilities, agent frameworks, model integration, and evaluation.
  • Driving technical execution across multiple projects.
  • Mentoring engineers and providing technical guidance on AI development and software engineering practices.
  • Influencing technical direction within the team and identifying opportunities for innovation.

Responsibilities

  • Designs new software applications, analyzes system requirements and customizes applications to maximize functionality and user experience.
  • Assists in the software update and release process, ensuring seamless roll-outs of new features.
  • Collaborates with stakeholders and cross-functional teams to identify requirements and integrate tailored software solutions.
  • Provides mentorship to junior engineers, nurturing a culture of technical excellence and collaborative knowledge sharing.
  • Manages the documentation process for all development activities, ensuring clear and accessible information for both technical and non-technical stakeholders.
  • Tracks and evaluates software performance metrics, using data to inform decisions and enhance system reliability and user satisfaction.
  • Partners with Quality Assurance to confirm that software complies with technical specifications, ensuring the delivery of reliable applications.
  • Leverages market research and industry trends to drive project strategies and improve software products.
  • Participates in or leads peer programming sessions, design sprints, or prototyping sessions.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Benefits

  • Base pay within the range of $141,850.78 - $212,776.16
  • Commission (for most sales positions)
  • Bonus (for most non-sales positions)
  • Best-in-class Benefits (eligible employees)
  • Options, expert guidance and always-on tools personalized to meet needs
  • Support physically, financially and emotionally
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