Sr. Software Development Engineer, Workshop Studio, Catalog & Events

Amazon • Jersey City, NJ

5d

About The Position

Workshop Studio (WS) is an AWS platform that powers hands-on technical learning
and product experiences for hundreds of thousands of current and potential AWS
customers. WS is transitioning to an AI-native architecture with agentic systems
that will discover content, guide participants in real time, automate quality
review, and generate post-event intelligence. The platform provisions isolated
AWS accounts, deploys infrastructure, manages participant access, security
controls and handles automated cleanup end to end for 300+ AWS services. WS
directly influences sales opportunities by boosting deal win rates. In 2027+,
we are transforming Workshop Studio from a catalog and provisioning engine into an
intelligent, self-improving learning and product experience platform. The
Catalog & Events team is building the AI and platform infrastructure to make
that happen.

The Catalog & Events team owns the two services at the center of this platform:
the Content Catalog Service (workshop authoring, quality validation, review
workflows and publishing) and the Events Service (event creation, scheduled
provisioning, infrastructure deployment, and participant lifecycle management).
Every workshop, hackathon, AWS GameDay and self-service demo flows through the
systems this team builds and operates.

We are hiring a Senior Software Development Engineer to drive the technical
direction of these services during a period of significant platform expansion.
In 2027+, Workshop Studio is evolving from an internal enablement tool into a
managed sandbox engine powering product experiences across AWS starting with AWS
Marketplace and Amazon Builder Center. An AWS partner pilot proved the model in
2025. We are scaling from a controlled pilot of demo-enabled products to wider
adoption, enabling partners to self-author content and building integration APIs
for other consumers of sandbox environments on demand. You will also build
agentic AI systems that transform how content is discovered, delivered, reviewed
and followed up on. And you will own the operational health of these systems in
production, including on-call, incident response, and operational reviews.

Requirements

• Experience as a mentor, tech lead or leading an engineering team
• 6+ years of non-internship professional software development experience
• 5+ years of programming with at least one software programming language experience
• 4+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Bachelor's degree in computer science or equivalent

Nice To Haves

• 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Knowledge of machine learning model architecture and inference
• 5+ years of highly scalable systems experience

Responsibilities

• Agentic AI Systems: Build AI-powered capabilities on Amazon Bedrock AgentCore such as content discovery, adaptive participant guidance, automated session summaries with lead scoring, agent-assisted authoring, and simulated participant playthroughs for content validation.
• Multi-Tenant Platform & Integration APIs: Design multi-tenant content management with per-partner isolation, access controls, and lifecycle tooling. Build integration APIs that let Marketplace and Builder Center provision sandbox environments on demand.
• Authentication & Authorization: Evolve the auth architecture across multiple identity providers (Federate, Gandalf/Builder ID, Cognito, STS) to support partner authentication, scoped permissions for external users, and cross-tenant content sharing.
• Technical Leadership & Operational Excellence: Lead design reviews, mentor a team of backend and frontend engineers and produce architectural documents that shape multi-year decisions. Own production health through on-call rotations, incident response, retrospective reviews and runbook maintenance.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level