Sr. Site Quality Manager

Jabil • Byhalia, MS

21h

About The Position

This leadership role is responsible for directing quality assurance and quality systems activities supporting Large Form Assembly (LFA) manufacturing operations. The position partners closely with Operations, Engineering, Supply Chain, and customers to ensure compliance with quality standards, regulatory requirements, and continuous improvement initiatives. It provides strategic oversight for quality planning, product introduction, customer satisfaction, and business process excellence.

The role leads the development and execution of quality systems to support product reliability, regulatory compliance, and customer satisfaction. It drives continuous improvement, strengthens quality culture, and establishes scalable processes that support business growth and operational excellence.

Requirements

• Bachelor's degree in Engineering, Manufacturing, Technology, Quality, or a related discipline.
• 10+ years of progressive quality leadership experience within a manufacturing environment.
• Proven experience leading quality organizations, including managers and engineering teams.
• Experience implementing and maintaining quality management systems, audit programs, and corrective action processes.
• Strong understanding of statistical quality methods, root cause analysis, and continuous improvement methodologies.
• Demonstrated ability to influence cross-functional stakeholders and drive organizational change.
• Excellent written, verbal, presentation, and customer-facing communication skills.
• Strategic leadership and organizational development capabilities.
• Expertise in quality systems, product quality assurance, and process control methodologies.
• Strong knowledge of ISO 9001 and regulatory compliance requirements.
• Ability to lead quality audits, investigations, and corrective action programs.
• Experience managing customer escalations and complex quality issues.
• Strong analytical and problem-solving skills.
• Proven ability to build high-performing teams and develop talent.
• Effective project management, prioritization, and decision-making abilities.
• Success operating within matrixed and collaborative global organizations.
• Strong interpersonal skills with a focus on teamwork and customer satisfaction.

Nice To Haves

• Master's degree in Engineering, Technology, Quality, or a related field.
• Large Form Factor (LFF) or Large Form Assembly (LFA) manufacturing experience.
• ASQ certifications such as Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE), or equivalent.
• Experience supporting highly regulated manufacturing environments.
• Demonstrated success leading enterprise-wide quality transformation initiatives.

Responsibilities

• Lead the design, implementation, and maintenance of quality systems, policies, and procedures supporting Large Form Assembly products and operations.
• Establish short- and long-term quality objectives aligned with business strategy and customer requirements.
• Provide leadership and guidance to Quality Managers, Engineers, and quality personnel.
• Drive collaboration between Quality and cross-functional teams, including Operations, Engineering, Manufacturing, and Supply Chain.
• Serve as the primary escalation point for significant quality issues, customer concerns, and nonconformance investigations.
• Develop and maintain quality evaluation, inspection, testing, and control systems in accordance with customer, regulatory, and company requirements.
• Direct internal and external quality audits, oversee corrective and preventive actions (CAPA), and ensure timely closure of identified gaps.
• Use statistical analysis and quality methodologies to identify improvement opportunities and reduce the cost of poor quality.
• Ensure compliance with ISO 9001 and other applicable industry, regulatory, and customer-specific standards.
• Lead risk-based quality planning for new product introductions and process transfers.
• Review and communicate quality performance metrics, business reports, and quality system effectiveness to senior leadership and customers.
• Partner directly with customers to address requirements, resolve issues, and strengthen business relationships.
• Lead continuous improvement initiatives that create sustainable, repeatable, and measurable operational improvements.
• Ensure initial and ongoing validation activities are performed in support of quality and GMP-related systems, as applicable.
• Share best practices across sites and support enterprise-wide quality initiatives.
• Perform other duties and responsibilities as assigned.

Benefits

• Competitive compensation and comprehensive benefits package.
• Opportunities for career growth within a global manufacturing and technology organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior