Motion Automation Intelligence- Sr Service Technician

Genuine Parts Company•Franklin, MA

14h•Onsite

About The Position

Under limited supervision, the Senior Service Technician repairs, services, and builds standard and custom systems for complex and non-routine hydraulic, fluid power, electrical, and mechanical systems. The Senior Service Technician provides guidance to less experienced Service Technicians.

Requirements

Typically requires a high school diploma or GED and at least five (5) years of shop experience or an equivalent combination.
Ability to read hydraulic schematics.
Strong mechanical knowledge.
Ability to operate shop equipment safely.
Strong communication skills required.

Nice To Haves

May handle more challenging inquires due to experience & training.

Responsibilities

Performs maintenance on assigned customer products that come through the service shop.
Disassembles, cleans, and inspects system components for repair.
Prepares job form listing parts and works necessary to perform the repair.
Designs, fabricates, machines, and welds parts and components.
Repairs hydraulic, fluid power, electrical, and mechanical systems.
Tests repaired equipment for performance and prepares for shipment or long-term storage.
Assist customers by answering specific technical questions to help the customer understand the work to be done.
Responds to customer inquires regarding products, provides quotes, and handles order entry.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Assists less experienced Service Technicians with addressing customer needs.
Performs other duties as assigned.