Sr Service Technician, Witten (m/f/d)

Lucid Motors•Palm Bay, FL

12d

About The Position

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. The Role: Diagnosis, maintenance, and repair of Lucid Motors vehicles Working effectively with the appropriate software environment to properly and fully document all interactions with customer vehicles Technical qualification for work on high-voltage vehicles Direct customer contact, good communication skills Diagnosis, maintenance and repair of Lucid Motors products Effective work with the appropriate software environment Proper execution and documentation of work processes Processing of quality assurance measures Common customer service tasks, such as phone calls, scheduling appointments, etc. Ability to work and act independently Attention to detail and passion for an optimal customer experience Order and cleanliness in appearance and in the workplace

Requirements

5+ years of work experience
Experience in diagnosing and repairing electric vehicles
Completed vocational training as a mechatronics technician
English B2 or advanced
Knowledge of common vehicle technology
Written and verbal communication skills
Good self-organization
Ability to work independently
Teamplayer
Basic computer and Microsoft Office skills
High willingness to learn
Valid driver's license up to 3.5t

Responsibilities

Diagnosis, maintenance, and repair of Lucid Motors vehicles
Working effectively with the appropriate software environment to properly and fully document all interactions with customer vehicles
Technical qualification for work on high-voltage vehicles
Direct customer contact, good communication skills
Diagnosis, maintenance and repair of Lucid Motors products
Effective work with the appropriate software environment
Proper execution and documentation of work processes
Processing of quality assurance measures
Common customer service tasks, such as phone calls, scheduling appointments, etc.
Ability to work and act independently
Attention to detail and passion for an optimal customer experience
Order and cleanliness in appearance and in the workplace