Sr. Service Controls Technician

Trane Italia•Denver, CO

8d•Hybrid

About The Position

This unique role blends HVAC and Controls knowledge, requiring the technician to start and commission new systems, diagnose, and repair environmental-control systems. The position demands expertise in electronics, direct digital control, airflow, refrigeration theory, and control and mechanical techniques within diverse commercial settings. The Sr. Service Controls Technician acts as the direct customer contact, responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction through identification, diagnosis, and repair at customer locations. Key responsibilities include coordinating with team leaders and customers to understand installation and repair requirements, forecasting issues, gathering materials, and synchronizing on-site work. The technician must stay current on Trane products related to installation, operation, maintenance, service, and repair of direct digital control systems, while also upholding the highest safety standards and maintaining accountability for company assets. Flexibility to work overtime, including occasional overnight stays, is also required.

Requirements

A High School Diploma or equivalent
Typically at least 3-5 years of experience in HVAC/Controls
Operating knowledge of Microsoft office software
Working proficiency with handheld computer (i.e. Smartphone, iPad)
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years

Nice To Haves

Technical School or formal training
Previous experience with DDC controls system
EPA preferred

Responsibilities

Starting and commissioning new systems
Diagnosing and repairing environmental-control systems, utilizing knowledge of electronics, direct digital control, airflow, refrigeration theory, and control and mechanical techniques in diverse commercial settings
Representing the company by serving as the direct customer contact and servicing products and equipment on assigned projects
Ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer’s location
Coordinating with team leader and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work
Keeping current on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems
Continually enforcing safety to the highest standards
Maintaining security and accountability of company issued and procured assets by recording use, wear and conditions
Displaying team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays