Sr Scientist, Lab Operations
About The Position
We are seeking Senior Scientist to join IQVIA Laboratories at Ithaca. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development. Job Summary: Serve as a technical specialist supporting regulated laboratory operations by executing and improving LC-MS/MS analytical procedures, leading investigations, and driving continuous process improvements. Provide hands-on troubleshooting, training, and documentation support to ensure high-quality, compliant, and scalable assay delivery.
Requirements
- Bachelor's Degree or equivalent combination of education and experience (Some CAP/CLIA lab locations may require a BSc in in a chemical, physical, biological or clinical laboratory science, medical laboratory technology or cytotechnology.)
- Typically requires >5 years experience in relevant discipline; >4 years of experience in a regulated laboratory
- Hands-on experience operating and maintaining triple quadrupole mass spectrometers (e.g., Sciex API 6500/6500+/7500) including routine maintenance, calibration troubleshooting, and investigating non-linear standard curves
- Hands-on experience setting up and operating HPLC/UPLC systems (e.g., Shimadzu Nexera, Agilent, Waters) including gradient optimization, column selection, and mobile phase preparation (pH and buffer selection) to improve retention, peak shape, and response
- Other Equivalent combination of education, training, and experience may be accepted in lieu of degree
- Strong working knowledge of applicable regulatory requirements and GDP/GLP-style documentation expectations in a regulated laboratory environment
- Advanced troubleshooting and problem-solving skills, including structured root cause analysis and method/assay performance evaluation using tools such as Sciex OS software
- Excellent communication, organization, and “everyday leadership” skills with the ability to train others, author/review SOPs, and support client audits as an in-lab technical resource
Responsibilities
- Perform and document analytical procedures accurately and on time in accordance with SOPs and regulatory guidelines
- Conduct routine and moderately complex data analysis to confirm procedures are performing within expected tolerances
- Identify, document, and escalate unusual results or potential performance errors to senior laboratory personnel
- Lead routine quality investigations including root cause analysis, CAPA assignment/completion, and effectiveness verification
- Provide in-lab troubleshooting to reduce rework by resolving equipment issues and data anomalies in real time
- Deliver hands-on training for new and existing employees and author training manuals for new equipment and processes, including multiplexing workflows
- Oversee technology transfer of methods and SOPs and collaborate cross-functionally to ensure assays are sustainable and scalable
- Review laboratory metrics to identify and lead process improvement initiatives, including defining additional metrics such as cost savings
Benefits
- Benefits that meet their diverse and changing needs
- Integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
