Sr Scientific Support Specialist

Thermo Fisher Scientific•Thousand Oaks, CA

2d•$20 - $30•Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

Requirements

High school diploma or equivalent required.
2+ years within a quality setting or regulated environment
Demonstrated knowledge of quality systems, quality assurance, and/or quality control principles, with the ability to apply them in a manufacturing or laboratory environment.
Experience working in a Good Manufacturing Practice (GMP) and/or other regulated environment (e.g., FDA, ISO, cGMP), with a strong understanding of compliance requirements and documentation standards.
Strong attention to detail with the ability to accurately review, document, and verify information while maintaining a high level of quality and accuracy.
Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment.
Ability to work overtime, as needed.

Nice To Haves

Associate's or Bachelor's degree in Life Sciences, Biology, Chemistry, Microbiology, Biochemistry, Engineering, Pharmaceutical Sciences, Food Science, or a related technical field preferred.
Equivalent combination of education and relevant experience in a GMP or other regulated environment may be considered in lieu of a degree.
GxP experience is preferred
Proficiency with Microsoft Office Suite and experience using electronic quality management systems (eQMS), ERP systems, or other regulated documentation systems is preferred.

Responsibilities

Manage client's sample material which may include doing daily courier runs for pick-ups, label samples, prep for incoming and outgoing shipments, log samples, run customer service window, and regular inventory management in labs.
Manage stability study activation process. May be required to come on site after hours to perform time point study pulls
Manage critical temperature control chambers, including after-hours cell phone coverage on a mandatory rotational basis
Deliver on committed contractual scope of work. Assist with tracking business metrics, inbox monitoring and responses, work order closures, etc. per service level agreements.
Follow SOPs, work instructions, all safety procedures, and established quality processes with consistency and precision. Prepare for site audits and use client computer systems to track work.
Follow Good Documentation Practices in all record keeping
Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
May perform other responsibilities as assigned by management.

Benefits

competitive remuneration
healthcare
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
accident and life insurance
short- and long-term disability
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount