Sr. Salesforce Product Owner

McKesson•Irving, TN

1d•$125,300 - $208,800•Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. We are seeking a Sr. Salesforce Product Owner to join our innovative and agile focused team to help Salesforce users work smarter, not harder. Role Summary The Sr. Salesforce Product Owner is responsible for leading the strategic enhancement planning, enhancement execution, adoption improvements, and supporting Agile development process by building a collaborative relationship with business and technology partners. The Sr. Salesforce Product Owner role is part of the Salesforce Product Management team and supports the McKesson US Pharma Distribution and Oncology & Multispecialty Onboarding teams. Overall, responsibilities include proactively improving the Salesforce business processes and utilization by planning, measuring, analyzing, documenting, and testing while effectively communicating with business partners and technology delivery teams.

Requirements

Degree or equivalent and typically requires 7+ years of relevant experience.
Bachelor's degree: Business Process Management, Information Systems or another business, process, computer or process-based discipline or equivalent experience
7 years of product ownership or product / program management experience and a record of success in analyzing, designing, and deploying features across products and solutions
7 years of Salesforce.com or other CRM / SFA or similar platform experience
Ability to use strong communication skills to convey complex ideas to a wide diversity of people, including technical, business, and leadership teams
Strong analytics skills needed
Strong business acumen needed
Experience with development tools including Atlassian or JIRA
Excellent technical depth in requirements development suitable for development
Gathering and analyzing aggregate and objective feedback related to product development
Troubleshooting and problem-solving skills
Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position

Nice To Haves

Experience with UX design preferred
Experience with visualization reporting tools
Experience in working with various stakeholders related to technical solutions development
Knowledge of Data Warehousing principles and dimensional models and how data is sourced is strongly preferred

Responsibilities

Own Salesforce Business Processes: Understand the Salesforce business processes related to the Onboarding teams. Maintain current state Salesforce process documents for each business process.
Lead Enhancement Strategy and Execution: Lead requirement gathering planning sessions with business partners focused on improving Salesforce processes and functionality. Maintain on-going business roadmap enhancement plans and prioritization with segment leaders. Collaborate with the Salesforce Product Management to prioritize enhancements. Identify enhancements to improve maturity level, user experience, and adoption for each segment function. Develop and manage project plans supporting enhancement development life cycle initiatives (includes requirement gathering, UAT, training, go-live, and communication planning by partnering with support teams).
Own Adoption Strategy: Collaborate with business partners and Sr. Salesforce Product Manager to develop and track adoption metrics. Ensure Salesforce user experience is optimized and drives adoption. Drive quick win adoption improvement solutions by collaborating with training team and business partners. Partner with the Sr. Salesforce Product Manager to develop adoption strategies focused on improving efficient and effective product usage.
Support Agile Development: Participate in Agile ceremonies such as Scrum planning meetings, daily standup meetings, backlog grooming sessions, and retrospective meetings. Collaborate and support the Agile delivery team utilizing Technology’s Agile framework to resolve defects and build enhancements. Translate business requirements (defects and enhancements) to the assigned Technology scrum team. Clearly define and document user stories requirements. Communicate requirements and value drivers during prioritization planning sessions. Perform user acceptance test planning and execution. Participate and support stakeholders through user acceptance test planning, execution, and ensure Salesforce configuration meets business requirements.