Sr. Salesforce Data Analyst

Konica Minolta Business Solutions, U.S.A., Inc.•Ramsey, NJ

20h

About The Position

Konica Minolta is looking for a Sr. Salesforce Data Analyst to join us! We are looking for someone with an analytical mindset, a deep understanding of Salesforce products, the ability to influence decisions, drive alignment across cross-functional teams, and a passion for helping businesses make smarter decisions. This individual will be the ultimate data-driven problem solver, ensuring that CRM tools are not only used, but used effectively to drive growth, efficiency, and strategic clarity. The right individual will bring a strong analytical mindset, a deep understanding of Salesforce, and the communication skills needed to influence senior stakeholders. Your ability to connect data to strategy, streamline CRM processes, and guide business decision-making will help drive organizational excellence and accelerate commercial performance.

Requirements

Bachelor’s degree in Business, Data Analytics, Information Systems, or related field (or equivalent experience).
5+ years of experience in a Salesforce data, analytics, or CRM‑focused role.
Proficiency in Salesforce (Sales Cloud, Service Cloud, Reports & Dashboards).
Experience with Power BI or similar data visualization tools, and strong Excel skills.
Familiarity with CRM integrations and automation tools

Nice To Haves

Sales management experience highly desirable, supporting stronger partnership and credibility with commercial leaders.
Salesforce Administrator or Analyst certification preferred.

Responsibilities

Extract, clean, and analyze Salesforce data to identify trends, gaps, and strategic opportunities.
Develop dashboards and reporting that provide meaningful, actionable insights for sales and cross-functional leaders.
Deliver data-driven recommendations that shape sales strategy, enhance forecasting accuracy, and strengthen operational performance.
Partner with Salesforce Business Analysts and Developers to ensure CRM tools and enhancements align with organizational goals.
Ensure Salesforce functionality supports streamlined workflows, efficient data capture, and improved sales outcomes.
Support change management activities, including communication, testing, and user adoption planning for CRM updates.
Identify inefficiencies in sales processes and recommend data‑driven improvements that increase accuracy, productivity, and scalability.
Partner with sales leadership to align CRM capabilities with business priorities and strengthen system utilization.
Collaborate across departments to ensure Salesforce is leveraged consistently and effectively throughout the organization.
Act as a trusted advisor to senior business leaders by translating complex data into clear, compelling insights.
Influence decision‑makers on CRM best practices, data governance expectations, and process changes that support business performance.
Deliver executive‑ready analyses and recommendations that shape priorities, guide discussions, and drive alignment across teams.
Bridge communication between technical CRM teams and business stakeholders to ensure clarity of requirements and alignment on priorities.