SR. RETAIL MANAGER - UNIV. OF TN. MEDICAL CENTER - KNOXVILLE, TN
About The Position
Working as Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services. Morrison Healthcare, a Compass Healthcare company, values caring for people, fostering belonging, and creating moments that truly matter. The company's purpose is to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. For over 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With over 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, they empower and uplift each other by working together, taking responsibility for their commitments, and believing in helping one another achieve more together by realizing their unlimited potential.
Requirements
- Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
- Experience with cash retail operations
- Supervisory, leadership, management and coaching skills
- Good communication skills both written and verbal
- Ability to communicate on various levels to include management, customer and associate levels
- Knowledge of financial, budgetary, accounting and computational practices
- Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
Nice To Haves
- B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
- Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
- P&L accountability and contract-managed service experience is desirable
- Retail marketing experiences are highly desirable
Responsibilities
- Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
- Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
- Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
- Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
- Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
- Communicates effectively with all team members, patients and families
- Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identify Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
