Sr Remedy Developer
About The Position
Genesis10 is currently seeking a Sr. Remedy Developer - Remote position with a Leading Pharmacy Benefit Manager located in MN. This is a 15+ month contract opportunity. Compensation: $64.50 - $66.50 per hour, W2, based on qualifications. Position Overview: We are seeking an experienced Remedy Developer to join our team on a contract basis. The ideal candidate will have strong experience in developing and implementing Remedy solutions that meet business needs. This role requires hands-on technical expertise to work within a contact center environment where Remedy has been utilized and heavily customized, the ability to work with cross-functional teams, and a deep understanding of Remedy best practices.
Requirements
- Extensive experience writing custom Remedy workflows using Activelink, filters and forms (4+ years)
- Experience reading and understanding Remedy logs to troubleshoot production issues
- Strong experience with Oracle SQL and PL/SQL; able to understand, write, and optimize complex SQL queries
- Experience writing PL/SQL stored procedures and functions and understanding Explain plan results
- Experience working with Linux and writing shell scripts
- Experienced in Python scripting
- Strong knowledge of Remedy development including Business Rules, Script Includes, Client Scripts, UI Actions, Scheduled Jobs, Import Sets, Transform Maps, and Web Services
- Proficient in JavaScript, HTML, CSS, and other web technologies related to Remedy development
- Familiarity with Remedy upgrade process and the ability to handle post-upgrade issues
- Strong problem-solving skills and the ability to work independently or in a team environment
- Excellent communication and documentation skills
Nice To Haves
- Experience with Tomcat server setups (reviewing logs, updating configuration files)
- Experience upgrading servers with new BMC patches
- Experience working with Remedy REST APIs, Jetty Server
- Experience working with Remedy SOAP APIs and mid tiers
- Experience in customizations outside of ITSM
- Experience upgrading Remedy 20.x to Helix on-prem
- Experience with Agile/Scrum methodologies
- AWS Experience
- Helix Experience
Responsibilities
- Design, develop, and implement Remedy applications
- Collaborate with business stakeholders and IT teams to gather and document requirements for new features and enhancements
- Customize Remedy applications using scripting, workflows, and UI policies to meet specific business needs
- Develop integrations between Remedy and other systems using REST/SOAP APIs, scripts, and middleware
- Perform unit testing and support user acceptance testing (UAT) to ensure solutions meet the quality standards
- Create and maintain technical documentation for Remedy solutions, including design specs, workflows, and data models
- Provide technical support and troubleshoot issues within the Remedy platform
- Stay current with Remedy updates, new features, and best practices
Benefits
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
