Sr. Ramp Manager- George Bush International Airport (IAH1)

PrimeFlight Aviation Services•Humble, TX

11d•Onsite

About The Position

The Senior Ramp Manager is responsible for overseeing all operations on the airport ramp, including aircraft handling, baggage loading and unloading, and coordination of ground support services. This role demands ensuring strict adherence to safety protocols and efficiency in handling all ramp activities to minimize delays and optimize turnaround times. The Senior Ramp Manager is tasked with managing a team of ramp agents and ground support staff, providing training and guidance to maintain high standards of service. Additionally, this position involves close coordination with airline representatives, air traffic control, and other relevant airport departments to ensure smooth and synchronized operations. You will also play a crucial role in implementing emergency response procedures and handling incident investigations when necessary.

Requirements

18 years of age or older
Eligible to work in the United States
Must have a valid state-issued driver’s license with an acceptable driving record
Communicate effectively in English (reading, writing, speaking)
Minimum of 5 years of experience in ramp operations or ground handling in an airport environment
Proven leadership and team management skills
In-depth knowledge of airport ramp procedures and safety regulations
Strong organizational and communication abilities
Ability to work in a fast-paced, high-pressure environment
Familiarity with industry-standard ground handling equipment and procedures
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

Responsibilities

Oversee all ramp operations, ensuring efficient management of aircraft loading, unloading, and turnaround processes
Develop and implement operational strategies for ramp activities to enhance efficiency and safety while reducing turnaround times
Coordinate closely with flight operations, ground handling teams, and other relevant departments to ensure seamless service delivery
Maintain strict adherence to safety protocols and regulatory guidelines, ensuring a safe working environment on the ramp at all times
Lead, train, and manage ramp personnel, including scheduling, performance evaluation, and professional development
Monitor and manage the deployment and maintenance of ground support equipment used in ramp operations
Implement and oversee quality control measures to maintain high service standards and minimize errors
Liaise with airlines, airport authorities, and other stakeholders to address operational issues and improve ramp services
Develop and manage the budget for ramp operations, including cost control and resource allocation
Respond swiftly to operational challenges and emergencies, providing decisive leadership and effective solutions
Analyze operational data to identify trends and areas for improvement, implementing changes to optimize ramp activities
Stay updated on industry developments, new technologies, and best practices in ramp management
Foster a culture of teamwork, communication, and continuous improvement among ramp staff
Ensure compliance with environmental policies and practices in ramp operations
Prepare and present regular reports on ramp operations to senior management, highlighting achievements, challenges, and strategic plans for future development
Perform any additional duties as assigned by management