Sr Quality Engineer

Morgan Advanced Materials•New Bedford, MA

6d•$109,000 - $137,000•Onsite

About The Position

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets. We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them. The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges. Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.

Requirements

Bachelor’s degree in Engineering (Mechanical, Electrical, Chemical, or similar)
5–10+ years of hands-on manufacturing quality engineering experience
Background in aerospace and/or medical device manufacturing
Strong working knowledge of: CAPA, MRB, NCMR, and RMA processes
Strong working knowledge of: Root cause methodologies (8D, DMAIC, etc.)
Strong working knowledge of: Statistical tools (SPC, DOE, Minitab or equivalent)
Strong working knowledge of: Process validation (IQ/OQ/PQ)
Experience working within ISO 13485 and/or AS9100 quality systems
Confidence working directly with customers, auditors, and regulators
A practical mindset — you know when to be thorough and when to be decisive
This role involves Controlled Unclassified Information (CUI) subject to ITAR, EAR, and NRC regulations
Must be a: U.S. Citizen, U.S. Permanent Resident, or Protected individual under 8 U.S.C. 1324b(a)(3) / 22 CFR 120.15
Able to sit and work at a computer for most of the day
Able to lift up to 35 lbs
Willing to travel domestically and internationally as needed
Corrected vision of 20/20

Nice To Haves

ASQ-CQE certification
Experience improving yield and reducing scrap in high-mix manufacturing
Prior mentoring or technical leadership experience

Responsibilities

Own product and process quality across manufacturing operations.
Lead complex investigations, run CAPAs that actually stick, work directly with customers and auditors, and keep the Quality Management System doing what it’s meant to do.
Lead investigations into non-conformances, escapes, and customer complaints using structured problem-solving methods.
Own CAPAs end-to-end — from root cause to verified effectiveness.
Analyze scrap, yield, and defect trends and turn data into action.
Partner with Operations and Engineering to improve capability, reduce variation, and boost first-pass yield.
Act as the main quality contact for customers, including SCARs, audits, and technical discussions.
Support and lead internal, customer, and third-party audits (ISO 13485, AS9100, and customer requirements).
Maintain and improve core quality processes like MRB, NCMR, RMA, PFMEA, and control plans.
Lead or approve validation activities (IQ, OQ, PQ) for processes and equipment.
Use SPC, DOE, and capability analysis to drive data-based decisions.
Support supplier quality activities and improve measurement systems (MSA, GR&R, calibration).
Mentor other Quality Engineers and lead cross-functional teams — without needing direct authority to get results.