Sr Quality Analyst

Jeld-Wen Inc.•Garland, TX

About The Position

The Plant Quality Manager will build and manage the plant-level quality assurance program for window products. The role develops the strategic quality system, investigates and resolves quality issues across window locations, conducts audits, and implements improvement strategies. It ensures the Quality Management System is followed and uses data-driven, process-focused methods to improve products. The position collaborates with teams across manufacturing to deliver products that meet customer needs. The role may require travel up to 10%.

Requirements

Strong statistical analysis skills and a solid foundation in quality assurance principles.
Proven experience in product development and commercialization, including familiarity with stage-gate or similar methodologies.
Deep understanding of manufacturing and engineering processes, with hands-on involvement in plant operations.
Skill in data-driven problem solving and visualization using tools such as SPC, A3, 8D, and DMAIC.
Demonstrated ability to lead cross-functional teams and collaborate across engineering, operations, and supply chain functions.
Experience working with contract manufacturers, suppliers, distributors, and customers to resolve quality issues and drive improvements.
Excellent leadership, communication, and presentation skills, including reporting to senior leadership.
High attention to detail and strong organizational skills.
Proficiency in Microsoft Office Suite.
Experience with Quality Management Systems (QMS) and conducting quality audits.
Bachelor's degree in material science, engineering, or equivalent experience.
5+ years of experience in product or supplier quality, engineering, or a related field.
5+ years of experience in Quality Assurance in manufacturing.
5+ years of experience leading teams.
Ability to stand, walk, and move throughout the manufacturing facility for extended periods.
Ability to lift, carry, and handle materials weighing up to 75 lbs.
Ability to perform detailed visual inspections with precision and accuracy.
Comfort working in a manufacturing environment that may include noise, dust, and varying temperatures.
Ability to bend, stoop, reach, and perform repetitive motions as needed.
Ability to wear required personal protective equipment (PPE), such as safety glasses, gloves, and hearing protection.
Ability to respond quickly to production-floor quality issues, including navigating stairs or uneven surfaces.

Nice To Haves

Experience with window and door products.
Lean Manufacturing and/or Six Sigma certification.
Certifications such as CQE, CQM/OE, or Six Sigma Belt.

Responsibilities

Develop, implement, and manage the plant-level Quality Management System (QMS) to meet company standards and applicable regulations.
Establish and monitor quality metrics to drive continuous improvement in manufacturing operations.
Lead root cause analysis and corrective actions for non-conformances and customer complaints using structured problem-solving tools.
Conduct internal audits for ongoing compliance with QMS and regulatory requirements.
Review manufacturing specifications and incoming materials to identify and validate critical quality requirements.
Oversee product testing and inspection processes to detect and resolve quality issues.
Collaborate with Engineering, Operations, Product Management, and Procurement to resolve quality concerns and support new product introductions.
Work with the supplier quality team to provide suppliers with technical advice and guidance aimed at reducing defect rates.
Maintain quality reports covering defect rates, trends, and improvement opportunities.
Define and implement quality procedures, sampling plans, and inspection methods across manufacturing areas.
Train staff in quality standards and procedures and provide ongoing support and development.
Supervise quality personnel and ensure production standards are consistently met.
Align product specifications with customer requirements and ensure compliance with standards.
Establish and maintain documentation and control procedures supporting quality assurance objectives.
Support initiatives to standardize processes and documentation across the organization.