Sr. Quality Analyst

American Heart Association • Dallas, TX

6d • Hybrid

About The Position

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a Senior Quality Assurance Analyst in our National Center office located in Dallas, TX. This role can be home based. The American Heart Association is looking for a Senior Quality Assurance Analyst to be a member of a web development team. This role is responsible for defining test strategies, ensuring product quality, and driving continuous improvement in QA processes. The ideal candidate combines strong technical expertise with leadership skills and a passion for delivering high-quality software. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X , and at heart.jobs .

Requirements

• Bachelor’s degree in Engineering, Computer Science, or related field or equivalent experience
• 5 years of relate expereince
• Proven knowledge of QA methodologies, tools, and processes
• Experience writing clear, concise, & comprehensive test plans & cases
• Experience with web-based testing browsers: Chrome, Firefox, Mozilla, Internet Explorer, Safari
• Experience with testing Android and/or Apple mobile platforms
• Experience with accessibility testing
• Experience with defect tracking tools
• Knowledge of SQL and database validation
• Experience working in Agile/Scrum environments
• Familiarity with CI/CD tools (Jenkins, Azure DevOps, GitHub Actions)
• Comprehensive skills in Microsoft Office applications, including Visio & SharePoint

Nice To Haves

• Demonstrated experience with integration, regression, performance/load, and black box testing
• Experience with telemetry, experimentation (i.e. A/B Testing), & user research
• Knowledge of browser and web development security
• Knowledge of applicable data privacy practices & laws
• Enjoys collaborating with colleagues to build end-to-end customer experiences
• Excellent communication skills with a customer service mindset
• Excellent problem solving & a commitment to lifelong learning

Responsibilities

• Lead the QA Strategy, including the governance plan and support plan for a portfolio of technical assets
• Ensure that projects meet acceptance standards designed by you and agreed upon with the business
• Create all test materials, e.g. test cases, test scripts, test data, support documentation, etc.
• Be an active participant in defect management, issue resolution, production deployment & release, and end-user training
• Collaborate with the internal Business Management team to understand customer goals and translate them into requirements and QA artifacts
• Provide technical support, troubleshooting, triaging, & guidance to internal teams
• Drive automation testing initiatives and improve coverage
• Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives)
• Mentor junior QA analysts and provide technical guidance
• Provide QA metrics, reports, and release readiness assessments

Benefits

• medical, dental, vision, disability, and life insurance
• a robust retirement program that includes an employer match and automatic contribution
• an employee assistance program
• employee wellness program
• telemedicine, and medical consultation
• Paid Time Off (PTO) at a minimum of 16 days per year for new employees
• 12 paid holidays off each year
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior