Sr Prompt Engineer - AI Innovation - Remote

SitusAMC

8d•Remote

About The Position

This role is responsible for the development and execution of AI-driven solutions within the residential real estate division. This role is responsible for crafting sophisticated prompts and overseeing the design of advanced agents to enhance operational efficiency, optimize customer engagement, and drive the division’s digital transformation. This role will also serve as a Subject Matter Expert (SME) for others on the delivery team. This role collaborates closely with both technical and business teams, providing guidance to ensure that AI solution decisions are accurate, scalable, and compliant with industry standards. This position is instrumental in translating complex business needs into actionable AI use cases, developing and reviewing test plans, and leading quality assurance, volume, and bias testing to ensure the reliability and ethical integrity of AI models and processes. This position is also responsible for creating, maintaining and instructing training, with support from the Training Department.

Requirements

Bachelor's degree in a relevant field (such as Business, Computer Science, or Engineering) or equivalent combination of education and experience
Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.
Strategic mindset with the ability to align product decisions with organizational strategy
Excellent communication skills
Previous experience as a subject matter expert or trainer imbedded in a delivery team
Strong analytical skills
Knowledge of Agile methodologies and their application in product or service development
Ability to collaborate effectively with cross-functional teams and stakeholders

Nice To Haves

Real estate experience preferred, but not required
A strong commitment to integrity, professionalism, and SitusAMC’s guiding principles

Responsibilities

Develop AI solutions by creating sophisticated agents and prompts, ensuring seamless integration with existing residential real estate systems and operational processes.
Ensure AI models and solutions are built with scalability, reliability, and compliance in mind, addressing ethical AI concerns and industry regulations.
Ensure AI development follows SitusAMC standard processes and procedures
Serve as a primary contact for delivery team questions; provide guidance on best practices, troubleshooting, and issue resolution.
Assist in defining and refining acceptance criteria and success measures for backlog tickets to ensure clarity, testability, and alignment to expected outcomes.
Perform quality assurance (QA) reviews of delivery team work; identify trends, document findings, and recommend corrective actions and process improvements.
Serve as a designated back-up for the VP during absences or as assigned; ensure continuity of operations and timely communication with stakeholders.
Represent team standards and processes in meetings and working sessions; ensure guidance and decisions are documented and communicated to the team.
Coordinate with the VP, stakeholders and relevant partner teams to support project planning, execution and end-to-end testing.
Execute high-impact AI use cases in areas such as automation of existing services and products, predictive analytics, customer engagement, and operational efficiency.
Maintain and continuously improve delivery team training documentation, job aids and process references.
Plan and execute onboarding and ongoing training for the delivery team, ensuring consistent understanding of standards, workflows, and quality expectations.
Partner with the Training department to design and launch formal training curricula when appropriate; gather requirements, validate content accuracy, and support rollout and adoption.
Other activities as may be assigned by your manager