Sr. Project Manager

Bering Straits Native Corp • Washington DC, DC

23h • Hybrid

About The Position

Bering Straits Professional Services (BSPS) is seeking a Sr. Project Manager to provide supporting activities for the management and coordination of projects ranging in scope from single-system to Agency-wide implementation. Managed projects may also have a government-wide impact such as the Electronic Government initiatives. The role involves maintaining detailed schedules, tracking milestones, tasks, and resource allocation to meet project deadlines, and ensuring project deliverables are met. The position requires documentation using government-provided ITSM, reporting on service requests, incidents, and project-related tickets using Zendesk, and coordinating the routing, approval, and execution of project documents using DocuSign. Compliance with PRB, CCB, and other IT Governance Boards is also a key responsibility. The role requires the development of mandatory weekly reports, including Project Status Summary Report, Project Management Updates, Weekly Activity Report, and Monthly Metrics Report. This position has supervisory responsibilities.

Requirements

• Bachelor’s degree and/or equivalent certifications or military work-related experience.
• Minimum of 5+ years of experience with managing a variety of deliverables in a fast-paced environment
• Minimum of 5+ years of experience working as a Project Manger on a Federal government contract.
• Experience with Zendesk (or a comparable ticketing/service desk platform), including ticket management, queue monitoring, and reporting
• Experience with DocuSign, including preparing, routing, and tracking documents through electronic signature workflows
• Must have an active US government security clearance.
• This position requires public trust.

Nice To Haves

• PMP Certification
• Previous IT Project Management experience.

Responsibilities

• Provide supporting activities to assist in the management and coordination of projects ranging in scope from single-system to Agency-wide implementation.
• Managed projects may also have a government-wide impact such as the Electronic Government initiatives.
• Assist in the maintenance of detailed schedules for all projects to track milestones, tasks and resource allocation to meet project deadlines.
• Assisting to ensure project deliverables are met.
• Ensure all phases of projects are documented using government provided ITSM.
• Report on service requests, incidents, and project-related tickets using Zendesk, ensuring timely resolution and adherence to established service level agreements (SLAs).
• Coordinate the routing, approval, and execution of project documents and deliverables using DocuSign, ensuring signature workflows are completed accurately and on schedule.
• Helping to ensure compliance of all process, procedures, and the documentation requirements of the PRB, CCB, and other IT Governance Boards as may be required.
• Assist in development of the following mandatory weekly reports: Project Status Summary Report, Project Management Updates, Weekly Activity Report, Monthly Metrics Report.

Benefits

• Shareholder Preference: BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior