Sr. Project Manager

Mythics • Bethesda, MD

2d • Hybrid

About The Position

Mythics is seeking an experienced Infrastructure and Applications Support Manager to lead enterprise IT operations across a globally distributed federal environment. This role is responsible for infrastructure, systems, databases, network operations, and Tier II / Tier III application support to ensure high availability and performance of mission-critical systems.

Requirements

• Active PMP certification
• Active Top Secret (TS) clearance
• Bachelor's degree or equivalent experience in Computer Science, Information Systems, Business Administration, or a related field.
• 12+ years of work experience with 7+ years of experience in a project management or program management position.
• 7+ years managing infrastructure, systems, database, and network operations across multiple locations
• 5+ years experience with Oracle and MS SQL Server environments
• Proven experience managing enterprise network operations (LAN, WAN, MPLS, firewalls)
• Experience leading Tier II and Tier III support teams in an enterprise environment
• Previous experience with Dept of State required
• Experience supporting Windows and Linux environments
• Hands-on experience with data center operations (servers, storage, networking)
• Understanding of SDLC and application support methodologies
• Experience in federal or globally distributed environments
• Strong hands-on knowledge of enterprise infrastructure
• Ability to manage complex, distributed teams and systems at scale
• Effective communication across technical and executive audiences
• Commitment to accountability, service delivery, and continuous improvement

Nice To Haves

• Certifications such as OCP, Microsoft DBA, CCNA, or CompTIA Network+
• ITIL Foundation certification or higher

Responsibilities

• Lead infrastructure and operations across systems, databases, networks, and applications
• Oversee Tier II and Tier III support, ensuring SLA adherence and rapid incident resolution
• Manage global environments including data centers, cloud, and hybrid platforms
• Direct database operations (Oracle, MS SQL Server) and application support services
• Oversee network operations including LAN, WAN, MPLS, and firewalls
• Lead geographically dispersed teams (system admins, DBAs, network engineers, support staff)
• Drive operational processes including incident, problem, and change management
• Support system upgrades, releases, and cloud migration initiatives
• Ensure compliance with federal security, availability, and performance requirements
• Perform all other duties, as assigned.

Benefits

• Comprehensive Health, Dental, and Vision plans
• Premier 401k retirement plan with corporate matching and a 529 college saving plan
• Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
• Legal Resources
• Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
• Employee referral program
• Employee recognition, gift and reward program
• Tuition reimbursement for continuing education
• Remote or hybrid work options
• Engaging company events such as team building activities, annual awards and kick-off parties
• Health and wellness-focused activities
• Relaxation Spaces
• In-office gourmet coffee, tea, fresh fruit and healthy snacks
• Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

What This Job Offers

• Job Type: Full-time
• Career Level: Senior