Sr. Project Manager

GPS Insight•Edmonton, AB

8d•Onsite

About The Position

GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management. We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers' success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go. Our commitment to growth enables us to push the telematics and field service operations industries forward. It's rooted in our products, embedded in our culture, and reflected in our team-first values. We're looking for the right people to jump onboard with us. Are you ready to take the ride?

Requirements

Minimum 4–6 years of project management experience, preferably in a SaaS, technology, or government services environment.
Demonstrated experience managing client-facing projects with government or enterprise accounts.
Strong analytical and problem-solving abilities with the capacity to make sound decisions under pressure.
Excellent relationship-building, listening, and communication skills - both written and verbal.
Proven ability to manage cross-functional teams and coordinate across multiple stakeholders, including government departments and third-party contractors.
Strong time management, change management, and organizational skills, with the ability to track and report on multiple complex workstreams simultaneously.
Customer service mindset with an understanding of both internal and external customer needs.
Ability to gain and apply technical and business understanding of GPS Insight products and the Alberta Transportation contract requirements.
Self-starter with strong initiative and the ability to work with minimal supervision.
Able to maintain a regular and flexible work schedule to meet the operational needs of the account.
Must read, follow, and model all company policies, procedures, and values.

Nice To Haves

Bachelor's degree preferred; PMP or equivalent certification is an asset.

Responsibilities

Serve as the dedicated project manager for the Alberta Transportation account, managing the overall scope of work throughout the term of the contract.
Act as the primary liaison between GPS Insight and Alberta Transportation, ensuring clear, timely, and professional communication at all times.
Liaise with HMCs and subcontractors as required to coordinate service delivery and resolve operational issues.
Acknowledge all departmental inquiries or questions within 24 hours and provide full responses and expert advice within SLA guidelines.
Arrange for subject matter experts to provide technical or non-technical advice as needed by the Department.
Develop and maintain project plans for product delivery and service obligations, ensuring alignment with Alberta Transportation's expectations and GPS Insight's company goals.
Collaborate with internal Product Managers and stakeholders to define project objectives, deliverables, and success criteria.
Clearly communicate roles, responsibilities, and expectations to team members and maintain open communication throughout all project phases.
Lead and motivate cross-functional project teams to ensure successful and timely delivery.
Submit data, reports, and updates to Alberta Transportation as required under the contract.
Identify, track, manage, and resolve project issues in an expedient manner.
Identify, manage, and mitigate project risks proactively.
Monitor project progress and address deviations or emerging issues promptly.
Prepare and present project updates, status reports, and recommendations to both internal leadership and Alberta Transportation.
Provide expert and detailed technical and non-technical advice to the Department in a timely manner.
Contribute to continuous process improvement efforts, driving better outcomes in deliverables and client satisfaction.