Sr. Programmatic Platform Account Manager

Big Happy • New York, NY

3d • Hybrid

About The Position

As a Sr. Programmatic Platform Account Manager at Big Happy, you’ll play a key role in owning and executing programmatic campaigns, ensuring seamless integration and high-performance delivery. Working closely with our team, you’ll support our strategy and campaign management efforts, while ensuring client satisfaction with best-in-class programmatic services. We’re looking for a proactive candidate with a strong understanding of the ad tech ecosystem, particularly in programmatic advertising. This candidate should be a strategic problem solver and out-of-the-box creative thinker who will ensure a campaign’s success by driving great performance through consistent, strategic optimizations and a fantastic client experience. Strong analytical, communication, and problem-solving skills are essential, and a passion for learning and overcoming challenges is a must.

Requirements

• 4-6+ years of experience
• Strong knowledge of DSP’s, SSP’s and the digital ecosystem
• Exceptional communication skills, both oral and written
• Advanced working knowledge of Excel and Powerpoint
• BA/BS required
• Programmatic and DOOH experience

Nice To Haves

• Expert hands-on-keyboard experience with Demand Side Platforms to assist clients in activating campaigns, as well as a very strong understanding of Supply Side Platforms and the programmatic market.
• Desire to grow their understanding of the advertising technology ecosystems and platform and be a leader in the space
• Experienced managing other programmatic specialists
• Strategic and out-of-the-box thinkers who are creative and will help deliver results for their clients
• Going to trust their gut and feel free to speak up consistently to drive results and ideas

Responsibilities

• Have a deep understanding of programmatic advertising including best practices, capabilities, and products
• Work closely with cross-functional teams internally and externally to drive programmatic revenue growth
• Manage Programmatic Account Managers to ensure KPI’s and deliverables are being met
• Assist with managing the post-sale process of Big Happy creative mobile programmatic campaigns
• Create new PMP Deal IDs, manage optimizations, reporting and daily management in our SSPs
• Prepare campaign reporting and wrap-up presentations for Big Happy’s programmatic clients
• Strategize and troubleshoot client programmatic deal requests and general capability inquiries
• Manage and closely monitor PMP deal health to ensure optimal delivery for our campaigns
• Provide a high level of customer service to clients with effective communication, timely responses to requests and proactive resolutions to potential issues

Benefits

• Full-time position with strong competitive base salary
• Access to benefits, including Healthcare, Dental, Vision
• HSA, FSA and Transit
• 401(k) match
• Big Happy-provided laptop
• Participation in Big Happy stock program
• Paid Parental Leave
• Team Happy camaraderie and encouragement every step of the way as we celebrate the wins and opportunities to fail fast and learn, and continue on your upward trajectory in your career
• Ability to be yourself and be successful and valued for your contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior