Sr. Program/Project Manager

FedWriters, Inc.•Arlington, MA

2d•Hybrid

About The Position

Join our team as a Senior Program/Project Manager and support the Cybersecurity and Infrastructure Security Agency's (CISA) Integrated Operations Division by leading strategy, governance, and performance analytics for a mission-critical operations division. You will guide cross-functional teams, translate complex organizational data into executive-ready insights, and drive strategic initiatives from concept to completion, ensuring measurable improvements in organizational performance and decision-making. FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment. Position is contingent upon contract award.

Requirements

Master's degree in Public Administration, Strategy, Economics, Finance, or a closely related field
Minimum 7 years of supervisory experience
Minimum 7 years of documented experience supporting Operations and Planning functions of similar size and scope
Active PMP (Project Management Professional) certification
Demonstrated expertise developing KPIs, facilitating strategic initiatives, analyzing organizational performance data, preparing executive-level reports, leading cross-functional teams, and communicating complex findings to senior leadership
Strong technical writing, project management, and stakeholder engagement skills
Proficiency in Microsoft Office, Power BI, SharePoint, and SQL
Demonstrated ability to develop, analyze, recommend, and evaluate organizational policies, strategic plans, governance frameworks, and performance-improvement initiatives
Must be able to pass a Public Trust background investigation (SF-85P and related DHS forms)

Nice To Haves

Prior experience supporting CISA, DHS, or another federal cybersecurity/homeland security mission environment
Familiarity with Agile/Scrum or other formal project management methodologies
Experience with SharePoint site design, ServiceNow, or Power Platform in a federal or large-enterprise setting

Responsibilities

Serve as the single point of contact for all contract work performed under this task order, coordinating across four service areas: strategy/governance/information management, data analysis/BI/visualization, business/requirements analysis, and service delivery/operational integration
Lead the development and tracking of key performance indicators (KPIs), organizational dashboards, and executive-level performance reports for CISA IOD leadership
Facilitate strategic planning initiatives, governance frameworks, and performance-improvement programs in partnership with IOD stakeholders and CISA's CIO/CDO offices
Analyze organizational performance data and translate findings into clear, actionable recommendations for senior leadership
Manage cross-functional project teams, coordinating scheduling, deliverables, quality control, and communication across IOD's matrixed, regionally distributed organization
Prepare and deliver briefings, executive reports, and strategic planning documentation to CISA IOD senior leadership
Oversee staffing, transition planning, and continuity of support across the full task order
Act as the primary escalation point for the CISA Contracting Officer and COR on all contract performance matters