Sr. Program & Portfolio Analyst

Western Union•Denver, CO

1d•$95,000 - $120,000•Hybrid

About The Position

Western Union is seeking a Senior Program & Portfolio Analyst to support and drive execution across the Funds-In portfolio, a critical component of our global payments ecosystem. This role will own and manage cross-functional programs that enable customers to seamlessly fund transactions across channels, while also supporting initiatives across risk and compliance-related portfolios. Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

Requirements

2–3 years of experience in program management, product operations, business analysis, or a related field.
Experience working in fintech, payments, financial services, or a regulated environment.
Strong analytical skills with proficiency in Excel, SQL, or data visualization platforms (e.g., Tableau, Power BI).
Demonstrated ability to manage cross-functional projects with multiple stakeholders.
Excellent communication, organization, and problem-solving skills.
Familiarity with payments ecosystems, including card networks, ACH/bank transfers, digital wallets, and alternative payment methods.
Experience supporting portfolio management or product strategy functions.

Nice To Haves

Agile or program management certifications (e.g., Scrum, PMP) are a plus.

Responsibilities

Manage and drive execution of key cross-functional programs within the Funds-In portfolio (e.g., card funding, bank transfers, digital wallet integrations, alternative payment methods).
Support portfolio governance, including roadmap tracking, prioritization, and execution oversight.
Coordinate across product, engineering, compliance, risk, operations, and regional teams to ensure on-time delivery of initiatives.
Develop and maintain program plans, milestones, KPIs, and status reporting.
Partner with Product, Digital, Engineering and other cross-functional teams to support initiatives across the portfolio, ensuring alignment with regional and global strategy.
Analyze portfolio metrics to identify areas of improvement and optimization across the product and program orgs.
Perform data analysis and reporting to support decision-making and prioritization.
Translate data into actionable insights to improve portfolio management and product delivery.
Serve as a key liaison between product, engineering, operations, and business stakeholders.
Drive alignment across global teams and communicate program status, risks, and dependencies effectively.
Prepare and present updates to leadership, including program reviews and portfolio health metrics.
Identify and implement process enhancements to improve program execution and efficiency.
Establish best practices for program management, reporting, and governance within the portfolio.
Support continuous improvement efforts across Funds-In and adjacent portfolios.