Sr Program Manager Hybrid in Horsham. PA
About The Position
LexisNexis Reed Technology has partnered with the U.S. Patent and Trademark Office (USPTO) for over 50 years, providing secure, scalable, and high-quality patent data processing solutions. These solutions transform complex patent submissions into standardized, searchable outputs that support examiner workflows and public dissemination. The team operates in a highly regulated environment with strict security requirements, large-scale data volumes, and complex business rules. Their focus is on modernizing legacy workflows through automation, AI, and platform transformation to enhance efficiency, accuracy, and cost-effectiveness. This role is for a Senior Program Manager to support strategic modernization initiatives across the government portfolio. The position will coordinate cross-functional efforts involving product, engineering, operations, security, release management, and workflow modernization. The ideal candidate should be highly organized, operationally rigorous, technically curious, and proficient with modern AI productivity tools and workflows. This role will be responsible for driving portfolio planning, roadmap execution, operational transformation initiatives, release management activities, and AI-enabled engineering programs. The Senior Program Manager will maintain a portfolio-level view of priorities, ensure a single source of truth for portfolio health, collaborate with senior Engineering resources to resolve issues, and conduct structured program reviews with senior leadership. Additionally, they will manage projects through the product development lifecycle, coordinate stakeholders, track milestones and dependencies, identify risks, and contribute to achieving operational and strategic objectives.
Requirements
- 12+ years of IT project management, program management, or PMO experience.
- Bachelor’s degree in technology, finance, business, or related field, or equivalent experience required.
- Project governance certification (PMP, PRINCE2, Agile, or equivalent) required.
- Strong project management, organizational, and stakeholder management skills.
- Experience coordinating cross-functional delivery efforts in Agile environments.
- Strong written and verbal communication skills.
- Strong analytical and problem-solving capabilities.
- Ability to manage multiple concurrent priorities in fast-paced environments.
- Comfortable operating in ambiguous or evolving operational environments.
- Strong proficiency with modern AI productivity tooling and AI-assisted workflows.
- Strong proficiency with modern AI productivity tooling and AI-assisted workflows.
Nice To Haves
- Experience supporting software delivery, workflow modernization, or operational transformation initiatives.
- Experience with tools such as Aha!, Azure DevOps, Jira, Power BI, Microsoft Project, or Visio.
- Familiarity with release management, portfolio planning, and roadmap coordination.
- Exposure to AI/ML concepts, automation initiatives, or agentic workflow tooling.
- Experience working in regulated or government environments.
- Experience delivering projects of various size and duration across multiple portfolios or business verticals.
- Experience with resource capacity and demand management tooling and reporting.
Responsibilities
- Own the program governance model across initiatives — cadences, decision rights, and escalation paths — maintaining a single source of truth for portfolio-level status, risks, and decisions for leadership.
- Maintain a portfolio-level view of priorities across initiatives, ensuring resource allocation and sequencing decisions reflect strategic intent rather than individual project needs.
- Manage all phases of assigned projects through the product development lifecycle.
- Project-manage cross-functional teams across Market Vertical, Product Management, Engineering, Testing, Legal, Operations, Security, and Release Management.
- Conduct stakeholder negotiations that span across portfolios, driving alignment on scope, sequencing, and trade-offs across numerous large, complex projects.
- Negotiate with Engineering Resource Managers for project resources; request demand and review resource allocation for project, program, and/or portfolio.
- Build development road maps and project schedules, and support roadmap planning, quarterly planning, and execution tracking activities.
- Maintain ownership of and accountability for schedules, milestones, dependencies, risks, and delivery status.
- Define key performance parameters and create regular variance reports to track progress.
- Schedule and facilitate project review meetings and stakeholder updates.
- Communicate program and project status — including schedule variances and mitigation options — to leadership and stakeholders.
- Collaborate with senior Engineering resources and other project stakeholders to resolve issues and mitigate project impacts.
- Support release coordination and operational rollout activities.
- Perform data analysis relevant to project delivery and operational improvement initiatives.
- Identify and make recommendations for improvement to existing processes, procedures, and operational workflows.
- Leverage AI productivity tools and automation workflows to improve planning, reporting, documentation, and coordination.
- Support initiatives involving AI-assisted engineering, workflow automation, and modernization efforts.
Benefits
- Annual incentive bonus
- Country specific benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
