Sr. Program Manager, PV Sports & Linear Operations
About The Position
Live Sports is one of Prime Video's fastest-growing businesses, bringing customers premium live sports and entertainment content. This role offers a unique opportunity to shape the future of fan experiences for sports at scale as Prime Video expands its live sports and linear offerings globally. The Senior Program Manager will play a key role in delivering reliable, high-quality fan experiences for millions of customers and redefining how audiences discover, watch, and engage with live content. Prime Video has developed innovative fan experiences that enhance customer engagement with live sports, including real-time key moment surfacing, advanced statistics, predictive insights, and multi-game viewing. These features differentiate Prime Video and create a more engaging viewing experience. As the Senior Program Manager responsible for Fan Experiences, you will lead the strategy, launch, and operational scaling of these features across thousands of live events globally. You will work cross-functionally with Product, Engineering, Operations, Launch, and Content teams to ensure fan experiences are delivered reliably, efficiently, and at the highest quality standards.
Requirements
- 5+ years of Supply Chain, Product Management, Program Management experience
- Experience owning end-to-end programs to drive results
- Experience working with engineering and product teams to define a product and bring it to market
- Experience collaborating and influencing multiple teams across multiple organizations
- Experience communicating and presenting to senior leadership
- Proven track record of improving operational excellence through process optimization, automation, and scalable mechanisms.
Nice To Haves
- MBA, or Master's degree
- Experience translating customer needs into innovative and detailed product requirements for customer-facing online and mobile products/services
- Experience in digital media, sports, or live event operations
Responsibilities
- Partner with Product and Engineering teams to define the vision, strategy, roadmap, and prioritization framework for Fan Experiences, including determining where and how features should be deployed.
- Design and implement scalable tools, mechanisms, and operational processes that enable seamless deployment of fan experiences across Prime Video's live events portfolio.
- Collaborate with Launch, Operations, and Product teams to identify opportunities to reduce manual effort, improve operational efficiency, and develop automation solutions that enhance speed, quality, and scale.
- Establish goals, success metrics, and operational KPIs to measure feature adoption, quality, customer impact, and scalability.
- Develop reporting, dashboards, and executive-facing business reviews to track progress, identify opportunities, and communicate results to senior leadership.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
